Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
50/100
Data Completeness
61/100
Verified Dish
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Contact Information
📞
Phone:
+1 956-682-4550
🌐 Website:
http://www.buffalowildwings.com
📍
Address:
3520 E Expressway 83, McAllen
📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
1
Google reviews
We enjoy dining at Buffalo’s. My Husband and my Boys love the wings. We usually go to the one on north 10th street. Never have Issues at that location. Last night we decided to go to the one off expressway 83 off ware road. Very bad experience. Men’s restroom had no toilet paper, no paper towels to dry your hands. Our table was dirty had to ask our waitress to clean it.. twice because she forgot to clean it when we asked her the first time. There was a guy that brought our appetizer and just slid it on the table didn’t say anything just walked away. We asked for a cup of ice and she brought it half way. My Hamburger was charbroiled on all ends of the patty. I honestly think that staff needs to be on top of providing good service to customers. We will not be going to this Buffalo’s again.
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Had the buffalo ranch chicken sandwich and it was ok.
Update... Went again to ordered but this time it was to go, but my dad wanted to sit down to have a beer while we wait. We sat and waited for a menu or a server but nothing. We had to get up and let them know, a server came and took the order and he repeated the order but when it came out it was wrong. He said I didn't order it. Any who food was ok service was not good, so it went from 4 stars to 3 stars.
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Ordered 30 boneless wings with large fries and Onion rings to PICK UP. Got 3 small boxes labeled to have 10 boneless wings each. They were ONLY 5 wings in each box! Getting a total of 15 boneless wings, half the amount of what I ordered! Also, there was half the amount of fries and onion rings in each box. We paid almost $40 for the entire order. What a disgrace!!
Luckily I decided to check each item BEFORE leaving the restaurant and told the lady what had happened. She was kind and went to fix the order and apologized to us.
Seriously, kitchen staff members need to do better at their job. Don't go thinking just because we order pick-up or delivery that we won't check it. We will. So, please, treat orders "to go" with the SAME quality as you treat DINE-IN customers! Very disappointed about this place.
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Terrible service and disgusting environment. We were given a wait time of 10 minutes and waited 30 minutes instead. We overlooked the wait, but once we were seated we waited another 15 minutes and no one came to our table. The table was soaking wet, the entire dining room floor was covered in napkins, straw wrappers, and crumbs. No one was cleaning up. We finally left without ever being acknowledged. Would not recommend or go back.
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This restaurant deserves 0 stars. HORRIBLE service! Hostess sat us down at a DIRTY table. Waitress NEVER went to take our drink orders. We sat there for 25 minutes and NO ONE ever came to attend us. We got up and I told the hostess we had been sitting there for 25 minutes and no one had come to take our drink order or even acknowledge we were there. I told her, "We are leaving" and her response with a giggle, "Oh, ok, thank you, bye!" WILL NEVER RETURN. I do not understand how people can still go there.
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As soon as I walked into the restaurant and was disgusted the restaurant was very dirty, tables weren't cleaned properly the floor was even worst. I requested a booth so the waiter said let clean one all she did was put the trash on to the other table and just a quick wipe and threw on the crumbs to the floor. I could only image how the kitchen looks like. This restaurant does not even deserve half a star.
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We sat at the table for approximately 15 minutes, we were not greeted or offered a menu. The manager in the red shirt was too busy visiting with some people at a table or sitting in a corner. The place was fairly packed, but once we moved to the BAR the service was a lot better. The shift manager could definitely do a better job at managing the shift to ensure the customers are being tended to.
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My fiancé and I love going to BWW, but this location is horrible. We ordered fried pickles as always and this guy came out and smacked them on the table, as my fiancé asks for ranch the guy just walks away. The sauce that it normally comes with was less than halfway full like it was used. When our food came out mine was messed up, I only asked for no pico and there was a lot of it on top. Our waters were also never refilled. We got so aggravated that we just walked up to the front to pay. Also aren’t they suppose to take the menus after you order? DO NOT COME TO THIS LOCATION.
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