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Google reviews
This was very disappointing. Usually our maumelle location gives me no problems but this time was different. There was nothing right about this sandwich..I posted the picture along with my review.That and my daughters drink had no whipped cream when I ordered extra. Im not sure what you call this but i won't be back for a long time.
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Hands down, I am in love with this franchise of Starbucks. Consistent coffee making with great personalities.
I ordered a venti caramel macchiato and went next door to Kroger to grocery shop. I was back less than 30 minutes later because I dropped my coffee as soon as I walked in the door. They heard me and remade it without charging me. I don't pay 5-7 bucks for my coffee. I pay that for the experience and customer service that they seamlessly deliver. I'll be back!
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Was told I could not get a refund at the store now even though I received 2 items where one was ice cold in the middle and should have been warm and the Frappuccino was melted. Very inconvenient and I’ve spent way too much money here anyway. Guess I’m done as they seem like they no longer want my business.
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They fixed my drink from another location that made it incorrectly!! Mercedes helped me out with a new one and was soo sweet about it!! Definitely recommend Maumelle Starbucks!!
Google
Today I was meeting a friend for coffee and catching up. Baristas were taking care of customers, training new baristas, making sure the store was clean and still making sure the customers felt welcome. This is a great location. I have on one occasion, asked for a beverage that they were unfamiliar with. Rather than ask me to make a different choice, the barista asked the manager, who happily & patiently walked him through the recipe! It was a pleasant surprise.
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Google
Although this is my very favorite place for coffee, I have been rather dissatisfied my last few visits here. I have experienced a great shortage of supplies such as no napkins, no stoppers, etc. This is very disappointing from an establishment like Starbucks. They have always been a top rated establishment in my book, however, they have fallen short of a star. Let's do better Starbucks!
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Google
Customer service was awful and they messed up my order. I failed to catch the manager's name, but she was the worst antagonist in the place. Her contempt is trickled down amongst her coworkers and underlings with the good people staying silent, lest they get punished.
Google
They had outages of some products but the staff was great, the manager Katelyn even suggested a drink which is now my favorite...I will definitely be back
Google
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