Culver's

Culver's in Matteson is Awesome! Let's start from the top why I gave it a 5 Star rating. I'm one of the top business reviewers in Chicago when it comes to reviewing businesses on Google. This Culver's owner is what separates this location from the others I've went to. She is amazingly pleasant. She is grooming her employees to run the business just like she runs it. She cares about her customers and employees and it radiates throughout this location. This location is giving back to the community and that's a game changer before I even start talking about how delicious the food is. This is the location you want to visit! You can eat inside and outside. The burgers and spicy chicken sandwiches are delicious and that Strawberry cooler is everything!

This was by far the best Culver's that I have ever been to in my life and I have been in a lot of them. The restrooms were immaculately clean. The service was very good. The quality of food and presentation incredibly good. I wish qll Culver's were like this. Unfortunately they're not but this one. If I could give it 500 stars I would. Even the parking lot in landscaping were perfect.

Just visited today. We ordered a cheeseburger, cheese curds with a side of ranch, and cheese fries. When we got to the order window the guy who took our order repeated to us incorrectly. He thought we got chilli cheese fries. We told him no we got cheese fries. He said ok. CLEARLY he did nothing to correct the mistake. We were still charged for the chilli cheese fries and given them. Then our cheese curds taste old and DISGUSTING. They literally taste like paper. They were cold and unappetizing. We are on our way to movie reservations now we can’t even eat because our order is totally WRONG. On top of that we call the restaurant and they want us to bring the pod all the way back. Just GHETTO. I’m so over this Culver’s location. We will not be back. Best believe y’all will get this nasty food back tomorrow.

Just recently visited this establishment on Cicero ave in Matteson, absolutely the best staff I've seen in awhile they were all in place helping the customer, greeting us as we walked in that made me feel welcome. Congratulations too the young man for taking my order on his first day stay encourage, also a thanks goes too the young (ladies) coworkers for assisting the young with taking the order. Team work....💯

Gotta love the burger with "everything" and my "large" shake pretty sure it's a medium but I paid for a large. Didn't get the correct order of food but the right ice cream. When finally get someone to try and the correct the problem it took 30 minutes to get the remade food to still not be right. Didn't remake the ice cream so it was melted by the time I got home. Worst service I've every gotten at a Culver's!

I’ve been a Culver’s customer for at least 10years now. This Culver’s in Matteson Illinois at 20716 S Cicero is by far the worst. I’ve given them at least three different occasions to straighten things. As of now I will not be going back there again. The food is cold all the time now. The concrete mixers are soupy. Inside the restaurant they are all talking and not customer oriented. Culver’s motto “Everyone who comes to Culver’s leaves happy” not so. It’s a shame a business of this statue has to be subject to workers with this type of behavior.