Papa Johns Pizza

I've used take out several times in Martinsville ONLY because Pizza Hut closes so early on the weekend as if.. well 1) if you are a regular and I understand you have delivery cut off areas, but if you are literally 2 minutes away and tell them you would rather pay them than say Uber Eats/GrubHub... but 2) when GrubHub connect's you back to Papa John's to say "hey, if it's ok with them, we'll have your pizza to you in 20 minutes" and they, Papa John's, Martinsville Indiana, who you buy pizza from REGULARLY say to you, NO, CAN'T HELP....if you are traveling through town, avoid PAPA JOHNS IN MARTINSVILLE INDIANA, the employees have NO IDEA of what taking care of their community, town, people, only taking care of what works for the best of the company and in my opinion that isn't what this town is about!

This was our first visit in over a year and I regret it greatly. So poorly made that it wasn't edible and had to be thrown out. It was a veggie pizza and 90% of the toppings were just plopped in the middle and it was so soggy it couldn't be picked up. Tried baking it some more to dry it out, but it didn't work. Happily going back to a Papa John free life and will encourage others to do the same.

Manager was rude. I called because when my wife arrived home with our online order there was no cheese sauce for the breadsticks, there was a bunch of pizza sauce. I called to ensure I hadn’t been charged for the cheese sauce and to find out why I hadn’t received what we ordered. The young girl on the phone didn’t have an answer and I was given to a female that said she was the manager. I asked her the same questions I had asked the other girl. She was nasty in her communication and her attitude poured through the phone. She finally hung up on me when I asked again what had happened. So I called Papa Johns corporate and I was told that I would be contacted within 48 hours by the district manager. That was 2-4 weeks ago, so here I am giving them the negative review they deserve.

I normally like Papa John's Pizza, however I'll not be ordering from your establishment again. You get an A for customer service because you tried to make it right. The first pizza was so greasy, that was actually my complaint. The replacement pizza was even more greasy. I've eaten authentic Philly cheese steak sandwiches that were less greasy than your pepperoni pizza. Never again.