Blue Heron Brewpub

We had 4 different beers that were all top notch and well made. The cheese curds were standard but still outstanding with the thin batter instead of the crusty stuff. Chicken bites were like well made white breast chicken nuggets. Only here once but it was a great experience with excellent food and beer. We will be back

Was told by a coworker to check the place out for Friday fish fry. My first impression was very poor. Two young ladies were preoccupied with socializing with each other over helping customers. I stood at the bar for 7 minutes before I was helped. When the lady came back with my card, she set the card and receipt down saying "have a nice night" with her back turned walking away. Will definitely not be ordering food from them again.

Wednesday afternoon for lunch. The service was pretty bad. A couple tables came in after us we're waited on and got their food before our order was taken. Had to ask three different servers for our bill. One of the drinks that was ordered never showed up. However the food was very good. It may just have been us the other tables seem to have good service overall I would recommend this restaurant if you don't mind waiting a bit.

Our dinner lasted nearly 3 hours and our plans for the night were ruined due to this. Neither of us had cash to pay for our drinks/apps so we were stuck waiting for the check, but couldn't get it. In the 3 hours we were there, we only saw our waitress maybe 3 or 4 times. There was an entire hour when we didn't see her at all and our drinks sat empty. When our food finally did come, it was lukewarm and the fries seemed like they'd been sitting for a long time. We were not the only ones - the table behind us left after 2.5 hours without being served. We were only offered a "thank you for your patience" and the explanation that some larger groups were prioritized ahead of us, even though they were sat later than us. Very disappointed in the service, and the food isn't as good as it used to be. I probably won't be back.

Unfortunately I cannot rate the food or drinks because we walked out before getting drinks or food. We've been here several times and have loved it in the past. We tried to call ahead to make a reservation since we had a group of 6 including 2 kids. The said they didn't take reservations. We walked in and there was someone at what appeared to be the hostess desk and she said it's first come first serve for tables. We walked in and there were no tables available and there were 2 other groups waiting for a table. One was awkwardly hovering around a table with others sitting at it still eating. We weren't willing to play that game so we left. Not taking reservations is one thing but why not take names and seat people? Who wants people hovering over them as they eat waiting for them to be done so they can have the table?? Weird! Not only did they miss out on our food revenue, but we brought in empty growlers to be filled with beer. We weren't going to buy their beer if we couldn't eat there. I think we'll still try again since we've loved it in the past, but we definitely have a bad taste in our mouths about this place now.