Verified Dish
Add Missing Dish
📷 Photos (9)
+1
more photos
more photos
Photo 1 / 9
100%
Google Reviews
540
Google reviews
The worst fried chicken gizzards and livers I’ve ever eaten from any fast food chicken restaurant. The product was raw and stuck together, too much dough and not eatable! Called the management staff, his reply, keep the receipt and we’ll replace your entire order. Informed himself I’m not interested in the product tomorrow, it was dinner and cost $33.00. I informed himself, I once owned a fast food chicken location and he needed to train his cook on proper cooking procedures! We’ll never return to patronize this location again and from the bad reviews, I can’t believe their still open for business!
Read more
Google
Couldn't get someone to wait on me after getting my food because they don't have anything out for the customer to access. No napkins, no season salt, nothing. Asked for some honey mustard while ordering, but didn't get it, young girl who did get the mustard spaced out and put it in a drive thru order. I was the only person eating inside and this was the experience with at least 7 employees working, imagine if there were 2 people. Very disappointing service and lack of leadership in the place, employees shouting and cussing doest make for a welcoming environment to spend your money at. Chicken was good though, so 1 star.
Read more
Google
I don't mind paying $14 bucks for a good meal, and I was in a great mood when I went there, but my experience totally ruined my day. I was craving some good chicken strips all morning, so I went. Ordered through drive through (insides closed). Got my order, realized they had shorted me, so I parked and spent the next 10 min knocking on the door trying to get omebodys attention. That didn't work, so I called. I was told to go back through the drive through (mind you, the lines almost to the blacktop now, so my foods already gonna be gone by time I get to the window again). So I'm a little frustrated. I get to the speaker and the lady tells me to pull around and park by the door. I did so; parked and waited. And waited. And waited. I finally grew tired of waiting, and left, figuring I'd comment on their website later. They're website tells you go in in person and complaints. Awesome. Thanks chicken express!
Read more
Google
The worst chicken express i have ever been to. Order two 7 tender meals and got two 4 tender meals. Every thing was cold and for god sake how much should chicken tenders cost. Definitely not 29 dollars for 2 meals. Oh and by the way the phone wouldnt even worked try to call and see if i could get the rest of my chicken.... nope pay the phone bill with all the extra money you get from price gouging and under serving!!!
Read more
Google
They have employees that always sound like they have an attitude. Every time I go to order anything other then chicken they are magically out of it. This has been 4 seperate times now. It appears to just be what they say so they do not have to do their jobs. I will not be coming back as that's all I went for. If I want chicken there are 100 other places to go. Ones where the employees actually like their jobs.
Read more
Google
The floor was sticky. Bathrooms were clean cause we watched a young man clean them. My coleslaw was sour. The fish was great, and very fresh!
Google
prices went up, service went down. i asked for spicy tender meal and regular tender meal, also a catfish dinner. No straws, i asked for tartar sauce and both chicken meals were spicy. could not eat the spicy chicken and did not want to go back and get it right. the catfish was burned, the rolls were old, flat, and burned as well. very disappointed, will not eat here again. too many better choices for chicken and catfish.
Read more
Google
I was a bit concern when I came in and the kitchen was loud and yelling orders back and forth, but I was pleasantly surprised.
Cons : Odd how they communicate in the kitchen
Pros: Awesome service, quick, and good meal. I even noted one of the girls offer to get the door for a customer with her hands full. The girl at the front register in the afternoon of March 31, was an example of what you want someone like up front.
Read more
Google
Explore more in Marshall
Recommended pages
Help improve this page:
