Gallo's Bakery

We were actually looking for a bakery when we just happened upon Gallo's Bakery. I thought this was fate so we definitely stopped. The young lady behind the counter was very helpful and professional. These are all good signs The baked items behind the glass all looked delicious but the truth is the apple turnover was just ok. The cheese Danish I had was just ok and cookie my son had he didn't finish. So we will not stopping here for bakery items. So much for fate

Came during covid crisis, met a really nice lady wearing a mask. Place was empty as expected, but they did have plenty on display. I wanted a cake for my mom's bday, and she brought out an extensive book with many options for me to choose from. I asked a bunch of questions, and she had answers for every question I had, and finally I settled on the carrot cake. I asked for it to be completed early morning the next day so I could pick up and drive home, and it was ready for me right away. The next day, another lady got it for me and was very courteous and kind and told me we'd love the carrot cake and it was her favorite. Man, was she right!! My family LOVED the cake! It was moist, frosting was perfect and not ridiculously sweet, it had plenty of nuts and raisins in it and kept each bite interesting and tasty!! Writing this review a week later, I am craving more of the cake!! Fantastic cake, I got the 7 inch one for under $25 (better than the other bakery prices in the area) and it was absolutely perfect!! Definitely coming back, next time I'm going to try the Pina colada cake!! Thanks Gallo's!

Stopped in the day before my grandma's birthday in a panic. She wanted a very specific flavor and only told me that morning. They were very helpful and had the perfect cake to make. I can honestly say the Lemon Heaven cake is the best cake I've ever eaten and I don't even like lemon and coconut! The cake was delicate and moist, the whipped cream frosting complimented the combo perfectly. Grabbed myself and my husband a cannoli while I was there and it was just as amazing. I'll be stopping in this week to order my own birthday cake and grab some more delicious cannoli! The cakes are cheaper than the grocery store and 1000% better.

I am a huge fan of gallos donuts and have always went to the Mt Laurel location but I decided to use the Marlton location for a birthday cake. I should have known the minute I called to order it wasn’t going to be the best experience. I called to place an order for a chocolate moose birthday cake for a Sunday pick up of 10-18. When I placed the order the customer service wasn’t the best due to the fact of me wanting to pick it up at 1:30pm when they close at 2pm. I was told they want people to be there a hour before closing due to people arriving too close to their closing time and causing their girls to stay pass 2pm. As any business this is bound to happen that last minute customer walking in but to basically be annoyed I wouldn’t get there until 1:30pm should have been my red flag to go somewhere else. Luckily my husband is a huge fan of the chocolate moose cake so I decided against my better judgment to still order his cake from here. Sunday rolls around and i go to pick up the cake. While standing in line there were two people ahead of me. One lady was waiting for her cake to be fixed because they spelled the name wrong. The gentleman in front of me was next and when shown his cake the lady ask did we spell the name correct on your cake? He replies yes. Now I’m getting nervous because I’m like did they mess up mine too? I’m like no way because when I called she asked me several times how to spell it and spelled it back to me so I thought I was good. But I’m super nervous because if you have to ask every customer if their cake is correct and stand there anxiously waiting for them to say yea makes me think you need to hire a new cake decorator. Now it’s my time. The cake comes up she says is everything good is the name spelled right? I look at it and ask them what the last letter is supposed to be. Neither of the girls at the register could tell me and she got super defensive and puts her hands up and said I don’t know it wasn’t me I didn’t do it. At this point all I did was ask what the letter was, not rude at all just a simple question. I said ok I understand you didn’t do it but it’s clearly not his name. They both agree. She says are you not happy? I said no i am not happy. She then says well I don’t even have the color to try and fix the name. So I stand there shocked by the way she is treating me due to their mistake. She says what time is your party. I tell her 2pm she then ask if I had time to run to mt Laurel so they can try to fix it but I didn’t. I had already paid in full for my cake. I stand there like what am I supposed to do now and she could careless about it being my problem and was so defensive the whole time. She says it’s been a day and the person doing the cakes has been messing up all day. Again how is this my problem? She says she was going to send a picture to her boss and took my order slip since it was paid in full and said she would have her boss call me since I wasn’t happy. It is now 11-8-20 and I still have not received a phone call from the boss. I am a person that will drive the distance for great customer service and will no longer be driving here due to the horrible customer service and cake decorating they have. Needless to say the cake taste good but having a party during Covid is already hard enough not being able to have everyone there so the few people that could come all they could talk about was me not knowing to how to spell my husband name on his cake! I am not sure why it doesn’t give me an option to add a photo but I do have one of the misspelled name of the owner seems to care.

Got in touch with Gallo's to create a beer mug cake for my husband's birthday. They were super responsive and quickly answered any question I had. And the cake was awesome!! It looked great and tasted amazing! Delicious marble poundcake with super yummy buttercream frosting. Everyone at our party loved it!!

I decided to go get a cupcake because the nail shop next door was very busy. I asked the young lady at the bakery behind the counter about the strawberry cupcake. I specifically asked if the frosting tasted like strawberries. She told me the strawberry cupcake had strawberries inside the cake itself, and that it was topped with strawberry frosting. 😳😳😳😳 Not so true. The vanilla cake had no strawberries inside of it, and the frosting was light pink without a taste of strawberries in it. The only thing that had a strawberry taste was the actual strawberry sitting on top of the cupcake. I was very disappointed. However, if I would've known the cupcake had no strawberries inside of it, I could've gotten something else that possibly tasted better.