7-eleven

Always randomly closed for no apparent reason despite supposedly being a 24hr store. Extremely inconvenient considering it's the only store open late near me on my way home. Tired of driving all the way into Marblehead after working a late shift expecting them to be open only to realize I now have to drive all the way back to Swampscott to get what I need at CVS.

Big sign in window advertising sale aswell as cooler doors. The price is with 711 rewards. I get rung up and the price is wrong. I ask to put my number in for rewards the Lady at counter refused. I said okay and pointed out the advertisement. She says thats not the price. I let the customers behind me go ahead of me while i downloaded the 711 app. The lady at the counter then tells me I'm "acting like a women", ready to leave at this point I finished the download and scanned my app. The price then rang up as advertised. I believe this lady takes advantage of customers and pockets the money they would've saved using their rewards after they leave the store.

There is a woman that works at the register and that I have known to be very rude, and entitled, as many have stated, but for no reason? Almost like she resents any customer that comes in to the store, regardless of the reason! As an FYI, I have experienced this attitude for years and just shrugged it off and never paid attention, until this evening! However, this evening, this same woman / employee of the MBHD 7-11 store attempted to take advantage of me, as we had been out to dinner, and were on our way home. We stopped at this 7-11 store and I went inside to buy a couple of lottery tickets. I asked her for $10 worth of “quick picks” for each the Powerball and Mega Millions. She then, took my $100 Dollar Bill and said thank you, and that I was all set. I thought for a minute and was instantly, taken aback by even the thought? BTW, there was 3-4 people / customers waiting in line behind me and that witnessed this whole scenario. And at which point, I quickly stated that I thought that she had made a mistake, but she refused to acknowledge anything wrong, and wanted me to just pay for the lottery tickets that I asked for, and then continued to state that the $100 would cover everything. Moreover, it was her point that there was no change due, even though my purchase was only worth $20! Furthermore, I have been trying to call and make this claim this evening with the store, but every time that I reached someone at the store and asked for the Owner’s name and number, the person on the other end of the line would hang up on me! I will continue to call and hopefully reach the Owner of this store, and do not plan to stop until I do. Additionally, I plan to make this complaint public within the town of Marblehead and to let everyone in the Town know of the situation at hand! At least until I receive a reasonable response and apology from the Owner of the 7-11 Store or establishment? Buyer and Customer - BEWARE!!! This woman is a sheister and this is unacceptable!!! Stay away at all costs!!! Any questions, feel free to contact me with any questions. CL