Erbert & Gerbert's

I work close by so I visit this location quite often. About 90% of the time they get my order wrong. Today I ordered the "Flash" and received bread with lettuce and cheese only. That's it. Not happy a majority of the time Update: Went there again 5 days after this, and they messed up the order YET AGAIN. 4th order in a row they have gotten wrong. Every time I have to turn around and wait 10+ minutes for them to remake my order on top of the time I already waited for the first time they made it incorrectly

This is some of the worst service I've ever had. We were the only customers in the store. Ordered a ham and turkey and received a ham and provolone. If you can call it a ham and cheese. You couldn't see the ham and one piece of cheese, really! When I asked for the lettuce and tomato on the side they had to ask if it was okay. It is my sandwich!!! I had to wait for them to get off the phone with the manager to complete my order. So they could decide if they wanted to work or not. My first and last visit!!!

Got the Chicken and Chipotle BBQ Citrus. Everything that goes on it is a great combination, but one side had a single layer of sliced chicken, while the other side had 2 layers (one slice folded over). Add the single strip of bacon on it, next to no lettuce, and a single onion on each half when I asked for onions, we have our usual E&B quality. I used a coupon for free chips and drink with sandwich, yet still feel I paid too much somehow.

Prices are TOO HIGH for the quanitity. And the quality is no better than whitch wich or JJ's. Then today I had to order GLUTEN FREE bread and they charge an ADDITIONAL 2.50 or so. ONE sandwich, One soda 11.98. That's a joke. I should have walked out. The bread was average so sure not worth the extra cost. To others on her.. yes they amount of items on a sandwich are not much. I get more food at other sandwich places. seriously 12.00 for one sandwich and one soda. What a rip off. not going back. My total bill should have been at worse 8.00. By the way CULVERS does NOT charge extra for the Gluten Free bun!