Culver's

So disappointed! I ordered the dbl pub burger and got a hamburger on sourdough bread with onions and it was a HUGE soggy mess and NOT EVEN CLOSE TO MY ORDER! My ice cream was VERY disappointing because i never reached halfway and i have nothing but vanilla ice cream! I live too far away to go back and just want my money back for this! Just a word of advice check your food before you leave! I've never had this ever at culvers because manitowoc culvers knows what to do but obviously not anymore!

After many years patronizing this Culver's location and having the same problem over and over, it's time for a public review. When a person, like me, orders a shake, one would like to think that the ingredients you order would be the only ingredients in the shake. An ongoing issue at this location is extra unwanted ingredients. Today was the one of many times this has happened. I ordered a raspberry shake. Start to enjoy the shake only to out find out, there are pieces of chocolate, peanuts, and other unknowns in the shake. Now this is not actual added ingredients these are things getting added due to a sloppy, messy shake fixing station where peanut pieces, chocolate pieces, and who knows what get mixed in with the fruits and other things. I have contacted Culver's directly and have absolutely, each and every time gotten an apologetic response. With coupons for free shakes and food sent to me. The problem is that I don't want coupons, I would prefer to get what I ordered and only what I ordered. The free ones are not any better because they are made at the same messy station with mixed ingredients. Again, I don't want money back, I don't want coupons, I just want the food I order to be clean and correct.