Reviews of Chuck E. Cheese

Madison, US

4.4
8 reviews
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Google: 8
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Ana Halbur
Google 2 months ago
5.0
Great place for the whole family! Our children love it. It's clean, great service and a lot of fun games to play for all ages. 😊🥰
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Connie Walker
Google 2 months ago
5.0
This is not the CEC of old! I stopped in to say hello to a friend who works there and stayed for a personal pan pizza and a draft Spotted Cow. The pizza was excellent and the Cow was too 😋 The last time I was in a Cheese was 35 years ago with my own kids ... what a difference now; well lit, good menu and salad bar, fun games (lots!) for the kids and very positive messaging, songs, and videos on the screen. Diversity, equity, and inclusion are a big deal here and great to see. I'm sorry I missed seeing The Mouse on this trip but I'll be going back for that, and more of the excellent pizza with a crispy crust! Moms, Dads, and Grandparents, come check this out with the kiddos!
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Jennifer Rausch
Google 2 months ago
5.0
Went here for my daughter's birthday. Everything was perfect. Our host was great and the manager went out of her way to make sure we had a great experience. Very clean, friendly atmosphere.
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ed james
Google 3 months ago
5.0
Had a birthday party at Chuck E Cheese and the kids had a great time thanks to Diane! Talked to her earlier in the day to schedule the party as it was a bit of a last minute thing. When we arrived there later that evening, she had everything set and up ready to go.She was very friendly with a great personality and was very involved with the guests/families making sure they were having a good time. Thank you Diane and we will be back!
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Katrina Hudson
Google 3 months ago
1.0
We arrived for a 2 year olds birthday party and Diane was less then helpful. She was angry I did the feedback before we arrived. At that point I was extremely happy with everything and gave good scores. She told me you don’t know how hard I work on my score. You just screwed me. However!! You just told me you do the review with your customers so you can stay at 100%. Not cool!! The cashiers was super nice, after that Diane ignored us and talked trash about us in front of other guests and us!! We was standing right there!! I don’t understand, for a party that cost $500.00 you’d think she would be thankful, with our party package was supposed to get a hostess well we didn’t have one. We won’t be back here!! She needs to learn how to work in customer service. If I could give no stars I would!!!!
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Stacey Christian
Google 3 months ago
4.0
Kids and family had a great time. The manager was overly concerned with what rating I would give them. Otherwise staff was very friendly.
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Dan Wortmann
Google 6 months ago
5.0
Place was pretty empty and had mostly to my 2 kids and myself. I haven't been to a chuck e cheese in like 15 years but my kids had a blast lm chuckee even came out to give them a high five. Place was clean and all the games worked right away. For 20 bucks you can give you kid a solid hour if fun!
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Kristene Heeney
Google 9 months ago
5.0
One of the better CEC’s we have been to. It was clean and most of the games worked. My kids had a great time. I really like the timed open play they have implemented.