Ihop

Definitely not the experience we were hoping for this morning on the hunt for breakfast. TL;DR choose another breakfast place. Now, for a bit more detail...... When we entered the restaurant, we got in line at the host station behind a single fellow and a party of two. This was the last bit of normal associated with this visit. From here, we stood in line waiting for the host to come up, greet everyone and get us seated. Not abnormal at all.....except nobody showed up. At all. Not a single server, who were all wearing red shirts, looked over at any of us in line, and a fellow wearing a gray shirt kept going in and out of the kitchen, with zero acknowledgement of the line, while it continued to build. Truly, it was almost disconcerting, how odd it was. BUT, we continued to wait because it was reasonably busy and we were hungry. We waited in line at the host station for at least 16 minutes before being acknowledged at all. It was longer than this, but because I was only casually keeping track of the time prior to this purposeful time keeping, I don't know that specific length of time. After being greeted by the man in the gray shirt, our party was seated at the same time as the single and double party in front of us. No worries, we're hungry and now it's down to business, right? Not so fast. We were looking at our menus, and contemplating our breakfast choices. We all figured out pretty quickly what we were going to have. We just needed a server to swing by to take our order. We waited. And waited. And waited some more. And even though it was getting more busy, there was zero emphasis by the service staff on getting to people timely. The best way I can describe it is this: the entire service team were unfazed by the folks patiently waiting and were on a stroll. So weird. After waiting for longer than 15 minutes with no water, zero server interaction and ample time to review other breakfast options, we left. What a strange, strange experience. However, the good that came of this is that we went to Ogden's North Street Diner, that place was AMAZING!

+ Service was wonderful + Food was pretty great as usual, it was my bad to get the buffalo tenders, its a bit odd to eat like they still tasted good but like I should've just gotten the normal breaded ones because they are crunchier then dip them in buffalo sauce. + Fry quality : superb, crunchy, but nice and hot inside, wonderful fries, although I wish they would include more with the order. + Place was clean and nothing out of the ordinary. + Wait time was pretty standard, no complaints here. + Payment process was great and quick, in and out and asked for split payment (wonderful) + No real hard negatives but this visit gets 4 stars because of the odd buffalo tenders and their lack of crunchiness compared to the amazing normal tenders.

Went this morning to get breakfast. I recommended this location because their servers are nice. However, we were sat. A Hispanic worker came up to us and looked as if he was going to take our order and then said someone was going to be with us shortly. The people next to us said they had been waiting 30 minutes and decided to leave but we waited. A group walked in 15 minutes after the Hispanic man came to us to let us know and THEY were served right away. No one came to check on us, other tables that arrived after us had servers, greetings, and drinks to start. Bad rotation and turning over of customers.

Easy. Did an online pick up order, was ready in 10-15 minutes as they said. Clerk/Host forgot to bring out pancakes with our omelette orders, when I walked back in a moment later and mentioned it to the manager who happened to be staffing the host stand, he had our pancakes ready to go in less than a minute. Clearly just an oops that was remedied immediately and without any difficulty. Clean! In the middle of a pandemic and a shortage of workers, this chain restaurant kept itself clean and tidy (including restroom).

I usually really like coming here, however I ordered a mushroom, tomato and cheese omelet and the mushrooms were burned or fried with a burger. The english muffin seemed old, very tough. My friend got a very tiny piece of ham and an old muffin. Server was very nice. I did tell him about it but I didnt want to make a fuss today. Not sure if I would return. Not busy. Maybe 6 customers there. Restaurant was bright and clean.

Awful. We went in and there were no customers, which should have told us something. My omlette was barely warm. I left most of it as it was not the usual fluffy omlette that most I Hops sell. The others' food was on a par with mine. They closed 2 hours earlier than the sign on the door, so we got the bum's rush out. Whenever we passed it, the parking lot was empty. Go on by, find somewhere else!