Panera Bread
656 West Washington Ave, 53703 - Madison
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Google Reviews (8)
Ordered delivery for a smoothie and cookie. They forgot my smoothie and the cookie had a hair BAKED into it. You could pick up the cookie by the hair. Disgusting.The expiration date for the cookie was also 12/18/21. TWO MONTHS OLD.
Google
Normally this store is great but today they made a very poor breakfast wrap. It wasn't filled much at all and it was wrapped poorly.
Google
Nice environment to relax and study. I had strawberry banana smoothie. It's was good.
The only issue was that the tables were not cleaned after other people left, had to look for a clean table.
Google
Really nice experience. Yummy food. Friendly people. Michael who took my order was nice, polite and even recommended me treat. Definitely recommend this place. Not crowded. Nice for studying.
Google
It's right by my office so I've frequently visited it over the past years. The quality of food and service has gone down considerably and the pandemic just accelerated it. It's expensive and dirty and the coffee is almost always lukewarm. Like another reviewer said, this place needs new management desperately.
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Google
I don't know if this should be on Panera or Doordash but either way my delivery never made it to me after repeated phone calls. The person that took my call was nice enough but didn't solve the problem. I used the Panera app. From now on I will pick up only.
Google
I ordered a broccoli and cheese bread bowl from door dash. Got the sealed package from the driver and got the soup. But no bread. How is it that workers at a place called panera bread can forget the bread, for a dish called the bread bowl? Called them and said we gotta contact door dash, which I understand is the process. I'm writing this not to get a refund for an incomplete meal, but to draw attention to the obvious lack of training, or the willingness to send out incomplete orders. Literally just gotta place bread in the bag and they can't do that
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Google
Now they have machines you can order whatever you want! It was nice not to be pressured and look as long as you want.
Google
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