Dunkin'

This is for the location at Dequindre & 12 Mile in Madison Heights. I went through the drive thru and my coffee was not right so I had to go inside and let the cashier know that I was just in there because the cashier did not give me a receipt. I don't know who made the second coffee but they put too much cream in it and it was not hot and still wasn't right so I didn't say anything about it because I didn't want to run the chance of them doing something to the 3rd cup and decided to go to the Dunkin' donuts @ 13 Mile & Mound that I normally go to because they make my coffee right. This isn't the first time they have messed up my coffee but this is the first time I have to contact customer service and make a complaint about them. I will never spend my money at that one. I will also be putting my experience with this one on Google.

I just don't know what happened to this place. I grew up near this store and the fact that it is still 24 hours should warrant a 4th star in itself but the utter vacancy inside, the lack of flavor, and even worse the absence of freshness leaves us with an empty building that offers mediocre coffee, suspect donuts, and if your lucky the manager MIGHT let you use the restroom (don't count on it). This location has seen much better days.

Very disappointed. I ordered it food and was denied being able to go to the bathroom after letting them know that I’m pregnant. The women lied and said the bathroom was out of order. But the guy gave me a different name excuse. I had to hurry across the street to the Target to use the restroom. Very disappointed and I will not be returning.