Mcdonald's

This is the first time in a long time for a Big Mac for me. But I had the BOGO free coupon for Big Mac or quarter pounder or fish filet, and Husband wanted a Big Mac. It was easier to order two of the same. This was a busy place at 2PM on 4/3/22! Two kiosks were working. Two were not. Husband used his app & working kiosk for $1 large fries. I waited patiently for a cashier (someone was at ordering at other working kiosk). I ordered our 2 Big Macs, & a soda for him: $5.28. What a deal! Husband’s kiosk said to take the 10 placard. But it didn’t exist. He also received no receipt. I got a receipt, change, and my order before him, and I ordered after he did! He got his drink while I waited for the fries, but was annoyed that there were no lids for a large drink. He did get a lid when he got the fries. The restaurant was somewhat clean. Chairs were on tables to either limit seating opportunities for cleaning or encourage social distancing. We are glad the booths were available. We’d been driving 5 hours, so sitting inside, at a clean table, with good food, was what we needed. As we ate, we observed the staff. The staff we saw was truly hustling to complete orders: drive thru, kiosk, and at the register.

Friendly and quick service. I went through the drive-thru on a Sunday afternoon and it was busy but it moved fast. The food was nice and hot even though I thought I got the wrong order. The food wasn't labeled as I on but it turns out I did have the right order. The quarter pound with cheese was actually juicy reminded me of burgers that you get at a restaurant. I was very satisfied with my meal.

I know everyone is stressed & overwhelmed by the labor shortage. However there's no customer service anymore. The only person that impressed me was the young man that made our frappes. He was just wonderful. Never missed a beat. I wish I got his name. He needs to be employee of the month & given a raise. Thank you for making a wait less stressful on 2/26/22 about 10 am. Again thank you.

Extremely long wait with an empty parking lot and empty drive through. Forgot 3 items on the list and got one wrong. My 1st time at this location and the impression was not impressive. Maybe next time and thats a long shot. 20mins for an App order was far too long of a wait. Ps. I didn't complain i simply thank them and went my way.