Chick-fil-a

We were traveling home to Florida from a long week at camp in Tennessee. We stopped in at this location and had the best customer service. When I got to the counter to order, I was greeted and asked how my day was going and I told the woman at the register that I was just passing through to go home. Minutes later when I got my food, the same woman told me to be safe on my trip home. Then, there was a couple sitting near us with infant twins and another small child. One of the employees made sure to check in with them to see if they needed anything and even helped pick something up for them that fell on the floor while the babies were feeding. It’s the attention to detail in taking care of customers that was so impressive to me. I’ll definitely be making this the location I stop at when I pass through Macon.

I’ve never had a bad experience at any Chick-fil-A so I thought long and hard before doing this review. The customer service I received from the young lady with the braids was awful. I asked her for ketchup and you would have thought I asked her to borrow a kidney. She made faces at the young lady holding my ice cream cone and then took her time giving it to me. I am not from Macon, GA and I unfortunately, this experience will be one of my lasting impressions of it.

It never fails every time I go too this Chick-fil-A its an issue with my food. Just left this location and had too order my food all over once I realized the waiter outside didn’t properly enter it correctly ,I ask for fresh food that’s exactly what I meant. Informed the cashier could I get everything fresh she agreed !!!!!!…….pulled off bite into my food and guess what its warm 😩😩😩😩 Chick -fil-A is tipping toeing with me if I wanted Mac Donalds or Burger King I would’ve went………in other words stop treating your customers like they treat theirs THANKS

Every time I go to the drive thru,the staff gets my order wrong.I was also overcharged for a number 1 meal with an added large mac and cheese. I was disappointed. The staff conflicts my order .If I ordered a #1 meal and added the large mac and cheese, how u only charge me for large mac and cheese,sandwich, and drink. I DIDN'T SUBSTITUTE anything. I ADDED on. THEN they forgot the waffle fries. My total was $14.00 The manager didn't say nothing.But still charged me for the waffle fries that was not put in bag. NEVER AGAIN