Subway

Amazing restaurant with great efficiency, a clean environment, and friendly employees. The employees there, with their very receptive attitudes, make you feel extremely welcomed. One experience really touched me: a random act of kindness from an employee. That time, I went with my father. We finished ordering, and the sum came out to be around $15. My father tried to pay with a credit card, but the card reader couldn't take it. We looked for cash, and eventually only found $10. After a brief awkward moment, the cashier/employee, without hesitating, said something along the lines of "don't worry about it" and indicated that we could have what we ordered even if we only paid two-thirds of it. I was very touched by the action of this employee. Now, I don't know if this was a part of Subway's company policy or the personal decision of the employee. If it's the first, then great job to Subway for this considerate policy and good job to the employee who followed it. If it's the second (which I think is more likely), then wow, hats off to the employee for showing this random act of kindness and being a such a great person. Even though the sum was not that significant, I still feel very grateful and indebted to the employee. So, all in all, thank you.

Went in this morning at 9 AM, there opening time, and had a couple questions about catering they offered. 9:00 rolled around and no one showed up to open. I gave them the benefit of the doubt and waited thinking they would open a coupl minutes late. (It happens, I get it) it was 9:10 and someone else gets there but not an employee. The customer tries to open the door and I told him I’d been waiting here for someone to open as well. He checked the time they opened that is posted on the door and yup, it said 9:00. Well, as he got in his car a girl arrived and she was supposed to open. She didn’t seem an any rush to get out of the car and sat there for a couple of minutes. Maybe to see if we would leave? Who knows to be honest. She had a rude look on her face and still had time to get some Woods coffee but not open on time. She didn’t apologize or open right away. I didn’t want to wait any longer at that point so I left. I had a feeling she wouldn’t be willing to help me with a positive attitude so I would rather not deal with it. I wasn’t pleased in the least bit.