Chinese Kitchen

After a long drive home we decided to stop here for a quick meal for my 9 year old around 9pm. They were out of almost everything she wanted, so we opted for beef and broccoli with fried rice. I get home to open this, it seriously looks liked canned dog food. I will not feed this to my daughter! Do better Chinese Kitchen, this isn’t the only time I’ve gotten food that looked gross, but this crossed the line.

A blast from the past. Ours in amarillo closed a long time ago. Got the two choice combo was reasonably priced. Got plenty of food that price. Got and drink with the combos. The chicken chow main was ok but needed more sauce. A tad bit dry. The sweet and sour chicken was wonderful. Had plenty of sauce. Liked they cooked it with the sauce. The egg rolls fresh and hot. Had a good filling in them. The cream cheese wontons had tons of cream chesse in them. Nice and creamy. Nice new building. Very clean and modern. The beef and broccoli was ok but the beef was kind of chewy. Overall a good experience.

Not again. We have been visiting Chinese Kitchen for over a year now and have enjoyed their food so far. Our last visit changed that. Not only have they changed their plates to be ½ the size of the original plates, but this image is what they gave me as an adult serving. I ordered fried rice with 2 types of meat: sesame chicken and sweet and sour chicken. When I asked why my portion looked the exact same size as my little boy’s portion (a kids meal with fried rice, which they upcharged .50 for, mind you), I was told that I was “allowed” only 5 pieces of chicken. They had “faithfully” put 5 dry sweet and sour chicken on my plate full of rice. No sauce and no sesame chicken…despite ringing the plate up for full price. What is interesting is that the family behind us in line had been talking with one of the other servers as if they knew him. Their tray full of 3 plates was set next to ours as we were paying and that’s when I about lost it. They had heaping helpings of their food. As you can see in the picture, this is NOT worth $10.99 per plate. It is exactly the same in content and size as the kids meal for $5.50. When I questioned the contents of my plate, the young man argued that I was “allowed” 5 pieces. When I asserted that I had ordered 2 types of chicken, he tried to put 2 of the sweet and sour chicken back to add…you guessed it, 2 sesame chicken in its place. By this point, I was boiling and told him I might as well have ordered a kids plate, to which he replied that I couldn’t since I’m an adult. So….apparently, we’re penalizing adults with a $4 upcharge for nothing. Through all of this, NO manager appeared. Not one. Two other employees hovered around but did nothing, said nothing. Finally, a girl who had been working the drive-through window came up and added 5 sesame chicken onto the plate just to move the line. It was embarrassing. It was frustrating. We had already noticed the astonishing change of size in the plates and then this! Sadly, even before all this, a “fast food” style Chinese restaurant didn’t warrant $55 for 4 people (2 adults/2 kids) in the first place. With the smaller plates and then the frustration of how we were served, it REALLY isn’t worth that. This is our last visit.

Decided to try a new restaurant with my fiance and our experience was not so great, the date we visited was 02/15/2022 between 3 and 4:30p.m. . The food seemed great to the eye until eaten. Food seemed as if it was over fried and the texture was hard on the batter of the chicken we both had as well as the dumplings and rice. I hope the team notices this comment as well their leaders. I know you all can do better, best of luck.