Josie's West

Terrible experience!!! I ordered my food and paid for the bill. I was told to pull up to spot A. (No problem). I waited about 4 minutes and they came out with a big bag with 2 bags inside. I said thank you and have a great day. The lady said you too and waived bye. I got all the way home and no burritos, just chips/salsa... I go back to the restaurant and knock on the front door, no one comes out. I go around to the back and ring the door bell, no one answers. I finally was able to get a response when I cracked open the back door. I told them what happened. Instead of owning up to their mistake they argued with me! (Wow) No apology, no let me see what happened. Just 3 women wanting to argue. Its not rocket science, you have 1 job after the order has been made... get the food to the customer! On a positive note, they still have great food!

The burrito was way small for the price, and they never answer their phone when you try to call ahead to place an order for pick up.... like rarely. Then when you order and pay on gubhub they always have an attitude and say you have the wrong spot. I show my confirmation WITH their location only to get attitude. This has happened at least twice, definitely won’t be going back to this location.