Whataburger
8226 UNIVERSITY AVE, 79423 - Lubbock
Recommended by Sluurpy:
2021
#249 of 468 restaurants in Lubbock
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
61/100
Verified Dish
Add Missing Dish
📷 Photos (8)
Photo 1 / 8
100%
Google Reviews
1
Google reviews
Fast friendly service and a GREAT burger!!
I order mine without the bun and they put the extras in between the patties 😍- WOW nice touch.
Great job Whataburger team- THANK YOU!
Google
We had walked in my sister was the first to order she orders a chicken sandwich and I hear the workers say that we are all going to end up ordering the same thing in an offensive way. My other sister got mocked when she asked for a fork for her salad she also specifically asked for NO tomatoes and it’s on her
receipt but she got tomatoes. This location has terrible customer service!
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Google
Took over 40 minutes to get our food ..what this was fast food right? Oh, we didn't start making it.. .really? - When the order did come out it was wrong and they tried to suffice us with free pies and french fries. On burger no onions meant extra onions. Need more help I guess. Maybe better cooks? I know, It's fast food after all. The tea taste like it has not been changed out in a day or two. Best thing was they did give us our $$ money back. Thank you for that, cause food was not edible. Sorry but just to love this place. Not now. Sad.
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Google
The food was good as always and the service was speedy.
My complaints are that they got the order wrong. They forgot bacon on my passenger's burger and forgot my chocolate chip cookie.
Fast food is about consistent food quality, fast service, and accuracy when filling orders. Particularly in the drive-thru.
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Google
There is a certainty at every Whataburger that you will wait for your food and it will be worth the wait. I think the food at the location is quality, but my order has been wrong every 1 in 3 times at the drive through. They make it right every time so I'd honestly lean towards 4 stars, but it's driven us to go to other Whataburgers in town.
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Google
I'm currently in town working over nights. This is my place to go for lunch if I don't make and bring my own. Fast friendly service. There is usually a line from the people headed home from the local bars late night early morning . But it's common so no complaints.
Google
Went there, ordered through the drive thru. They told me to pull forward which I did. I waited for 10 minutes and watched them serve the next 3 people behind me.. before I went in and requested a refund so I could go someplace else. They looked at me like the didn't understand why I wanted a refund, then brought the food out a minute later. The food was good, but I waited way too long, and will just go across the street next time to another chicken joint.
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Google
This particulsr whataburger has "2 lanes" for drive through, but they freaky should only have one as there is no way around the building when they are using both lanes for drive through. Service was friendly and fast, but I had to wait on the car in front of me in order to leave.
Otherwise it was a good experience.
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Google
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