Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
59/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
📷 Photos (10+)
+2
more photos
more photos
Photo 1 / 10
100%
Google Reviews
1
Google reviews
Went here for 2 drinks guy spent 5 minutes talking and confusing us when the simple line should've been that flavor is discontinued. I was fine with that ordered a different drink and it took them literally 3 separate times of myself and my boyfriend walking inside to get the correct drink which was 2 ingredients. Would've given the benefit of doubt but they had 3 cars at the drive in including mine which is not anywhere near the definition of busy especially since I used to work there and know. Staff needs to be retrained and this is not the first time they've messed up simple orders so I highly advise to seek food and service elsewhere:)
Read more
Google
I went to purchase the toys from the wacky packs. My daughter has been waiting for the mini brand toys to come out for a month and they were so kind to look through their box and get one of each toy, we got 14 different ones . While we were there my car happened to overheat and they even came to check and make sure we were okay while I was adding water to the engine . I appreciate the customer service and attentiveness they gave me. I'll definitely be keeping my business at this location.
Read more
Google
This is one of the quieter Sonic's in Lubbock for being on a busy corner. The order taker was nice and answered all questions with ease. Food was hot and drinks cold. Tasted great.
Google
Ordered a burger. The guy that brought it handed me the sack n turned n went back towards the door. I had to yell at him that I had a couple dollars tip. If they can’t smile n wait on the complete process of the order then I don’t need to be using your establishment. Thank you.
Google
Sonic is iconic always a good choice if your wanting well anything they almost have it or not but it's always decent or not it's a overall get food and place to almost wreck your car bc it's so busy got to love it ........
Google
Probably just bad timing. I've ordered Reese's Sonic Blasts all over the state and this one was the worst of the bunch. Ice cream very soft. Cup was not full. Was still good though
Google
ok-ish food but very nice people and they get out close to on time for food
Google
I just changed this 5 to rating a 1 star.
Mario needs a retrain in manager skills .
I spend an average of $40 a day on drinks here & about $100 a week on food here for myself , not to mention I make my 10 employees go there for lunch , which costs me a lot of money. I ordered 3 route 44 drinks in an hour period. The first two were perfect 1/4 cup of ice Coke. The third one was full of Ice I took ,4 drinks and now have a cup of ice. I just spent $9.00 on drinks and $15 on tips. I showed them the ice cup and asked if they could make it right Mario said no because I drank it ....but I didn't know 4 drinks would be all I got out of it. So I WILL NEVER COME HERE AGAIN THIS WAS MY FAVORITE SONIC. ALL HE HAD TO DO WAS MAKE IT RIGHT , ESPECIALLY SINCE I get all my employee drinks and food here. I spend a lot here weekly. So this $2.96 issue just lost my business here
. Mario should not have an attitude be a manager make the wrong right , don't act like I'm trying to get one over on you .
I DO NOT RECOMMEND THIS LOCATION.
THIS IS THE SECOND ISSUE I have had with Mario the manager. .
Thanks for nothing Mario , get some people skills , and maybe retrain , you are not fit to be manger. Times before you arrived previous managers knew how much I spent here ( not to mention all the $5 tips I give ..ask Parker how good of a customer I was. PREVIOUS MANGERS DIDN'T HAVE AN ATTITUDE. I'LL NEVER BE BACK. THANKS MARIO
I would also appreciate to talk to
/Rodney Warren Or Charlie Warren. I may consider going back after you have a mature manager without and attitude , one who realizes fixing a $2.69 is better than losing thousands of dollars of business. I have never been talked down to by anyone at a Sonic until dealing with incompetent Mario the Manager.
Read more
Google
Explore more in Lubbock
By cuisine
By specialty
Recommended pages
Help improve this page:
