Chick-fil-a
312 University Ave, 79415 - Lubbock
Recommended by Sluurpy:
2025
2024
2021
#65 of 470 restaurants in Lubbock
Updated on
American
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
62/100
Data Completeness
61/100
Verified Dish
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📷 Photos (11+)
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Google Reviews
2
Google reviews
Food is really good when the orders are not missing items. There are too many times I've came here either through drive thru, delivery, or pick up that my orders have been missing items. I did pay for those items and it shows on the app and the receipt. For example, today I didn't get my salad I ordered or my large waffle fry. I was too short on time to go back and get my order fixed.
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Play area closed for some unknown reason. One of the lazy restraunts with it still closed. Weird how Texas has a few of these that have never reopened even though everywhere else seems to have opened them. You even have other restraunts in the same town with them open.
Google
We have never really had a problem. The last time we went they forgot our fries. Cool, it happens. But this time we had to have our sandwich remade. Not once. Not twice. But three times. Everytime we got our sandwich back it was colder then the last. I eventually asked the cashier to please hold the sandwich. When he grabbed it he told me it was cold and "wow that's really bad" they kept asking for a receipt. We didn't have one because we were never provided with one. I love love love Chick-fil-A but this experience wasn't the best :(
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Google
If you can ignore the religious stuff about CFA, it's pretty decent. The spicy chicken sandwich isn't spicy at all. Otherwise, the food is pretty good, including the milkshakes.
Google
Always good! Orders are normally right! And drive through is ALWAYS fast and efficient...we need to the government run like the Chick-fil-A drive through! Ha
Google
Went here today and placed my order, but apparently I’m not allowed to BUY a cup of whip cream since it was for my dog and not me. My dressing for my cool wrap was hot, and I ordered a medium fruit cup and got a small. Chick fil a’s customer service just isn’t what it used to be.
Google
I suspect I got food poisoning since I rapidly got sick about an hour later and had no other food to eat or other symptoms. Not a pleasant experience. Staff was friendly though and the line was fast.
Google
Bad customer service. I placed an online order, picked up, and one of my chicken biscuits were missing. I called them and asked for a refund because I don’t go to chick fil a very often, they called me and told me I needed to come up to chick fil a to get my refund? I don’t understand why they can’t just refund my one item. Anyway, she said I needed to come up there to get my item back? Then I said I guess I’ll just pay for something I didn’t received, and the girl said “OK bye” LMAO. Shame on this chick fil a’s customer service.
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Google
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