Store was very clean and customer service was extra credit great. I had a two minute wait but my biscuits and chicken was hot and fresh. Can’t beat that. Definitely The best KFC I have been to. The fella that checked me out, said that when everyone leaves this store, they leave with a smile on their face. He was definitely right because everybody had the best vibe. It definitely helped with the stuff I had been through at the hospital today. I appreciated it and needed that smile. Great service is hard to find. But not here. Thank you!
I appreciate the hospitality that I have received within the past month, I come to KFC on my break so many times a week and when Darius works the window I find him so funny and like a breath of fresh air. Not all the time you come across good service. I had to wait for my food this particular time but with the great customer service I receive, I don’t mind at all.
This, I believe, is the best KFC in the Louisville area!
The Staff here are all very personable and appreciate positive energy and interaction! Come in with a smile on your face and they will reciprocate it right back!
I always receive a top-quality Spicy Chicken Sandwich, and they are always happy to make it!
My peoples at KFC here hold a special place in my Heart, and they will always have my Respect, Gratitude, & Love!
Thanks guys! You're the best, and remember Every Person Matters!
Thanks & Love, from your friend, Mr. Xavier :)
Staff is amazing, food was nice and hot, fast service. They also remembered condiments I request.
Ms. Barbara and crew! Wonderful service. Happy environment. Full of joy. Super yummy food.
Best service I’ve had at a KFC. I believe our cashiers name was Darius and he was precise, and friendly.
We stopped into this KFC for dinner recently, more out of convenience than anything. KFC is pretty reliable. We were ready for easy and reliable, and that’s what we got.
I really like the aesthetic that KFC is moving towards. The combination of tables & chairs, counters, and some leather(ish) furniture. It presents a cool, contemporary look. The hanging lights keep the place well lit and contribute to the contemporary appeal.
The only thing I don’t like about it in the newer restaurants I’ve visited is the counter design. While it looks cool, the placement of the overhead menu boards in relation to the counter and the food prep area are counter-intuitive to hearing what the customer is saying. In every trip I’ve made, the person has had to ask the customer repeat something when ordering. The fans, beeping kitchen noises, and drive-through sounds are louder to the order taker than the voices of the customers. This is a design issue. If the menu boards were back further this wouldn’t be a problem. But that’s not what this is about.
The restaurant was very clean, looking like the floors had recently been done and the tables were spotless. The staff behind the counter was busy food-prepping and order-assembling for drive thru orders, and the person at the counter (whose name I don’t recall) greeted us with a smile.
On this visit I was determined to try the Nashville Hot chicken. We went right up to the counter to order (we were the only customers in the restaurant at this time), and placed our orders quickly (after repeating parts due to the previous paragraph) and took our seats. It didn’t take long for our orders to be ready.
The Nashville Hot chicken was good, but not remarkable. I got the feeling they took regular chicken strips and dipped them in a sauce. The sides (KFC makes THE BEST cole slaw) and mashed potatoes were, as ever, reliable. My wife had the Chicken Pot Pie, and you can’t go wrong with that.
No complaints about the visit, really, other than the issue with the noise behind the counter. The service was fast and friendly, our food was right and hot, and the restaurant was very clean. High marks, and I look forward to visiting again!
Staff was really nice. Took a little long to get food considering we were the only ones there there at the time. Food was good... If you like kfc
Great Customer Service, friendly and engaging, Delicious spicy chicken sandwich!
The employees were very nice and made us feel super welcomed. All of the food was hot and tasted great. I would definitely recommend this kfc.
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