Kfc

The chicken sandwiches was good. The chicken bowl was great, and the mashed potatoes were spot on. But the one thing I looked forward to the most was completely raw. And that was the biscuits. I'm not mad i'm just disappointed. The biscuits were completely raw on the inside. One bite and it was a mouthful of dough.

Lady at the counter was super sweet. Great food. The place was very clean.

Didn't get my drink I ordered. Normally I'd remind them, and get my drink. Communication was difficult to understand. I ordered a 3 piece dinner, I believe he told me all they only had were breast. Asked if I could be charged for the regular price. I prefer dark meat, chicken breast are usually very dry. I called the manager, Omar, he told me to return next day and we could work it out. He apologised for the lack of English speaking staff. I just thought he would welcome the feedback, and he was. I will come back. I've noticed quality has gotten worse, and I travel further hoping to again have a meal that I so much enjoyed growing up. I have not been a satisfied customer for years. Shame on you for ruining the quality of the chicken I used to enjoy so much. I hope you wake up and return to your original recipe. Otherwise, I believe your company will go under. Hopefully you will get better

UPDATE:. Upon recent visits to this KFC location I have had positive experiences. I can go into the store again and my orders have been correct and the original recipe chicken has tasted excellent. I'm quite impressed with the work that has been done to improve the quality of the food and service at this location. In the last 2 months I have been there nine times after not visiting for nearly a year because of poor service and food quality. Kudos to the staff who have made improvements to the food and service at this location and to the KFC administration who has supported and encouraged improvement to the quality at this location on Breckenridge Lane at Taylorsville Road. UPDATE: I suggest you check your order for accuracy when receiving it and before driving away. I enjoy original recipe and used to stop by this KFC frequently; however, I experienced about a 70% accuracy rate of my order - either receiving the wrong side or dark meat rather than white meat. Often I would forget to check my food order before driving away. The mistakes were so frequent I stopped frequenting KFC during the winter months. I went back this week and again I received dark meat rather than white meat and the wrong side. I understand occasional mistakes but 70% accuracy rate is just unacceptable. The food was delicious for KFC. My dining experience, however, was not enjoyable. Approximately 7:30 pm, I ordered the 3-piece combo dinner Original recipe and asked for a breast, along with my green beans, coleslaw and biscuit. Regardless, my meal was two thighs and a leg, which are dark meat. I don't enjoy dark meat, but I do not like wasting food and did not want to return my order to have the three pieces thrown out. Reluctantly accepting the dark meat, my dining experience was made even less pleasurable because of the loud music emanating from the sound system speakers, which sounded more like club music than easy-going middle-of-the-road dinner music. A dance drum beat along with lyrics "baby you can't have this" were not on my menu for listening while trying to enjoy eating dinner at KFC. I went to KFC because I wanted the Colonel's original recipe. KFC is the only place I know where I can get the Colonel's original recipe chicken. If I had wanted more upbeat club type music I would have chosen a different establishment. As I was eating dinner, an employee taped a notice on the front and side doors explaining dine-in would be closed due to registers not working and directed any potential customer to go through the drive-thru. I would think if registers weren't working then that would include drive-thru. I suspect the restaurant was short-staffed. Adequately reliable staff seems to be a problem not only for KFC but for many fast food style restaurants. I wish corporations would get a better handle on this issue of adequate staffing. I suspect I will only return to this KFC if I am absolutely craving the Colonel's original recipe and cannot find another KFC nearby.

Wonderful service, clean restaurant, food tastes better than the others. Live out in PRP, but to get good chicken have to drive to Taylorsville Road.