Always delicious, never get my order wrong. When ordering extra chicken as a topping, make sure you insist that they insure there to be extra chicken, I always order the same two types of pizza (Half sausage and half extra chicken with extra on both sides , and a extra chicken extra cheese pizza) and NEVER do they give me the extra chicken. So they always end up having to replace it instead of getting it right the first time.
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We had Carry-out NOT delivery and this is the first time in a very long time we've had the order 100% right and it was the hottest pizza I've ever had from any pizza place whether it was carry-out or delivery or even at a dine-in pizza place (like Pizza Hut and Mr. Gatti's/Gatti Land) I had to let it cool off, we actually had to wait at least 5 minutes maybe longer for it to cool off enough before it could be picked up or even touched. This was not our usual location for getting Domino's, we live in the Highlands area in Louisville, KY. and we had to stop ordering from Domino's because there was always something wrong where our pizza was delivered. They either messed the order up, forgot something and even refused our order online and when I called to see what was wrong I was told that they were short staffed and they were closed. I would get surveys through my email about my order so I wouldn't give them a good rating and after several times of this and receiving free items or discounts in my emails the reason why I stopped ordering from them was the last survey I submitted about my order and service I received a reply email stating that I needed to talk to their corporate office. I'm assuming it was thought that I was just giving them a bad review so I could get free food. I've worked in the restaurant business off and on since I was 16 and this was a total of 31 years (I was 47, 3 years ago) and I didn't care about free food I just wanted them to make sure there staff, including management, knew their job.... meaning train their staff better, retrain them again or maybe just train them. I had even stated this in every survey I took. I sent an email instead of calling corporate stating this exact thing. I don't care about free food I just want them, the employees and managers to do their job right. This was by far the best food I've ever ate from Domino's and my husband got the pizza and as far as I know the service from the staff was fine.
Idk by for some reason after I receive our pizza it's always a little burnt still good tho
Power went out during storm but the crew was still able to handle it and satisfy customers. Amazing job during adversity!
Friendly staff, carry out prices are awesome and pizza is usually ready super fast!! Not to mention delicious! Thanks for making some quality pies guys!
Out of all of the places on Dixie, this is the one store that has never got an order wrong
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My granddaughters and I love Domino's Cheesy, Bacon and Jalapeno bread. It is so good!
But.... when we ordered it a few days ago something didn't taste right. It did not have very many Jalapenos in it, and when I pulled it apart instead of bacon it had ham inside of it. Little small cut pieces of ham which do not belong! It made it taste very odd. We could not eat it. I had ordered one loaf with NO bacon, and both loaves were full of ham. The Ultimate Pepperoni Pizza was delicious and so was the Garlic Twist Knots with the Cheesy Marinara Dip. I called the next day and told them what had happened. He was very surprised to hear this. He gave me credit for both loaves of the bread for the next time we order. He told me he could not refund it back on my card. I was fine with that because we will be ordering it again soon. The guy that I spoke with works very hard at this Domino's. He is there all the time and even stays very late. He is not a manager, but in my eyes he should be!! I can't remember his name right now or I would acknowledge him. Thank you Domino's in Valley Station keep up the great work you do!!
Michael is awesome he fixed our pizza and delivered it. Thanks for caring Michael your the BEST THE LEES
No doubt the best Domino's in Louisville. It's also the busiest in Louisville. If you want great food then it's well worth the wait so just get used to it. I have. Staff is friendly and the delivery drivers ALWAYS bring the food hot!
essential workers indeed!
The food is always consistent hot and fresh
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