Ann Angelucci
We had the best day visiting the salon! Everyone was so welcoming and friendly. My daughter and her doll had the best time getting their hair done! It was the perfect 7th birthday present!! Highly recommend.
Duha Alhaj
Great shopping experience and outstanding service and staff. We had a great time exploring the new collection of books and dolls outfits. Sadly, we got to enjoy the pop-up only, as the hair salon and caffe weren't opened yet. Overall, it is very recommended for girls' day out and doll supplies shopping đ
E
Went to visit the new location and see the Harry Potter swag!
Too cute and so well stocked.
Parking here is in a structure and the first hour is free.
Beware that American girl at the time I visited did not validate parking.
So if you're planning on a long trip, visit a retail location that does before you go.
Jill Wilson
Review and visit were after they moved to new location. Cute store but much smaller than Chicago, and the previous garden grove location, felt a slight bit bigger than a regular store. I hope American girl brings back more stores because driving 6 hours for this one isnât worth it.
Employees were overall nice, salon looked cute and the displays looked great. The bookstore upstairs was well organized.
Brock Haylock
Great store but not as large as some of the others. This is mainly because it is currently a pop up store with the full store coming soon. That said, it's got plenty of goods for the girls to browse and spend plenty of time. (and money) Worth the visit but our daughter was sad the full store wasn't open just yet.
Keisha âKeiâ W
Took my daughter for her 7th Birthday. She was so happy and overwhelmed with the huge selection of dolls. Itâs a 2 story building with wall to wall Dolls and accessories. She had a really good time. Enjoyed the shopping and the experience. And the dolls are expensive! $100+
Deidre
Lovely store, fantastic customer service and excellent experience. Thank you American Girl.
Lucky S
$$$ but super cute stuff! My daughter loves this store and we both get super excited when we visit. The only downfall is that they do not remove "sale" prices prior to store I'll pending and my daughter wanted a nightgown that was $28 or so and sale for $16 but they took the prices down at around 10:30 when they open at 10:0]. Daughter was a little disappointed at that and had to put the night gown back. I guess it was my fault that they did not remove signs prior to opening.
Chris W
Amazing place with many great options to choose from. This place is every girls dream. You're able to pick a doll and buy all the accessories at the store. You can even get your doll ear pierced, nails done, and etc. My daughter enjoyed her birthday here.
Tanya Leddy
If you or someone you know likes American Girl, this is a must see, besides the dolls and clothes, they have doll salon, and cafe, book section too. Loved the new concept and the touches of the original dolls that the company started with.
Omid Nia
I want to recognize Elizabeth, who helped me to get my daughterâs first American girl in 17 months. She gave us lots of infornation and help. Iâm really appreciated to make my baby happy! Weâre from DC, and visited this store while we were on vacation.
Deniz Kilicci
What a fantastic and well presented store. My child had so much fun picking out her doll and the staff were very friendly. So many accessories to pick from. We also booked the cafe experience as well and the food was much better than I expected. Actually tasted better then most other restaurants.
B Car
This store is humongous one of the biggest Iâve been to than in other states itâs a magical experience even being a mother they have so much cute stuff in here for your doll they even have a salon and a cafe itâs 2 levels they have escalators and an elevator very nice and clean and organized the employees are very nice and helpful here
Gian Domenico Silvestrone
I happened to be in the elegant Groove shopping center in Los Angeles, at the request of a little friend of mine who wanted a doll from the renowned store "American girl Place" so I entered the "American girl Place" Beautiful store with friendly and qualified staff. Here a child can find without any problem what he is looking for. Purchase made and brought back to Italy where I live. 14,000 km to see the little Aghata happy.
Brianna Amaro-Valdez
Such a fun place ! Took my niece for her bday and we both fell in love ! I was ready to by myself a doll lol
Very pricey but so worth seeing the smile on her face and having a great afternoon with my niece !
Sylvia Zapata
I went to the American Girl Cafe to celebrate my grandaughter's birthday. Our server was fantastic! The food was also very well prepared and presentation is beautiful.The menu offers gluten free options and choices for children. The price point for each meal is reasonable, considering your drink, muffins, main course and dessert are included. The portions are large and adult beverages are offered (mimosas and bellinis). It was a pleasant experience and I would go back for a special occasion
Chelsea P
While eating in the cafe, I was fortunate enough to be served by Alla. Sheâs super sweet and engaging, and adores kids. I always look forward to my next visit.
Katie Mefferd
Fabulous time there with my four kids. My two oldest girls were in heaven walking thru all the different rooms. Their only disappoint was no room for Lea but all the other rooms were awesome. It was easy getting my double stroller around. Anyone have ideas on how to get pen marks off of gymnastics may?
Emma Kate
The American Girl store used to a magical place for kids. I think now they are staffed by non enthusiastic people who treat it as a job and not something of interest. We didnât have one sales assistant approach us whilst in the store, even though it was clear we were buying dolls and other merchandise. We also had afternoon tea in the cafe. The check in girl was so disinterested in us and lacked any form is social skills. The food was poor, hard/stale bread on the sandwiches. The food choices were inappropriate for kids. Again the staff were not thrilled to be there and made this experience unpleasant. We have been shopping at AG for years and have been to the cafe on previous occasions, our visit yesterday was extremely disappointing.
Alma PeĂąa-Lopez
My daughter loved everything about the store. We had an awesome experience with the cafe staff including our server Maynor, to the point that our daughter wanted to take a picture with him. Definitely will be making another trip.
Rene S Pina
Had a wonderfully relaxing lunch wirh granddaughters, sister & nieces. Salon appointments for 4 dolls was quick, so were able to brouse new selections & shop comfortably. Food was surprisingly very good, and large servings! Too full to touch dessert so they were kind enough to box it all up for us. Now, if I could have avoided the LA traffic it would have been a perfect day!
Donna Holliday
The hostess and waiting staff at the cafe good.
Wasn't happy the way store staff handled a
$10 coupon giveaway...looks like staff could use refresher course of handling issues created by store with a more favorable option.
Nancy Thompson Dudley
While the kids may enjoy it, serving desserts first is against any practice. But, I was so impressed by the gluten free options and knowledge. As the grandma at the table, and celiac, I was offered gf options got every course. Boy did I feel special! And our waitress was great!
Jogene Kevin Bates
The store was great as what I expected from online pictures! But the customer service is horrible! Have a lots of employee in your sales floor but not once did I saw them asking if we need help. They are however chatting to each other! Maybe you should review your cameras itâs about 2pm in Saturday! Cashiers was not even friendly. I had to ask her about the $5 off towards accessories when I remembered about it since she never offered it after I just purchased over $300 on doll and accessories! Which is my daughters 5th doll on her american doll collection! With this kind of service I think m staying buying online! Totally not worth the 3hrs drive time just bring my daughter!
Jimmy Forano
Another fantastic place it had beautiful dolls and clothes my wife loved it very much. The Grove I really a place to visit.
Shauna Teague Powers
So much fun. Great place. Excellent customer, the food was great at the cafe. Wonderful experience!
Carmen Gurbuz
The store is super cute! The restaurant is really nice and the service was excellent â¤ď¸
The private room was decorated beautifully. The girls were very happy đ
Chicken nugget did a great job!
The cake was beautiful and really good.
We really enjoyed our time there .
It was really nice that they have doll for the girls and the adults too.
And the party favors were a hit with the girls.
They made Evaâs birthday a dream come true â¤ď¸
Sheryl Lozano
Letâs just say I could not tear my 5 year old away from this place! I enjoyed spending time there too looking at all the beautiful dolls and accessories. We will definitely be back to this location soon!
Charlene L. Usher
Thanks for making my Princessâ 7tth Birthday extra special. Her 1st time being there ON her birthday & choosing matching outfits for she & her doll SHIMMER!
The staff was extra attentive & helpful.im happy we were there on a Friday when it was less crowded!
Courtney Dickerson Avilla
The cafe was unorganized, understaffed, dirty, and took two hours today serve us tea and has not been updated (including bathtrooms in 10 years). Shop and eat elsewhere!
Lisa Drewry
My daughter had been waiting for months & months & months to buy her very first American Girl doll. What a great experience she had yesterday picking out her little dolly & some really cute accessories at the American Girl doll shop in Los Angeles. We even got her dollyâs Ears pierced. Thank you for making this such a fun experience for my daughter & my family!
Nann Crow Ryan
My daughter loves everything American Girl and has never been to your stores. Traveling through LA yesterday she reminded us that there was a store located there and asked to go. We had a lengthy conversation about looking but not buying as most items are unattainable for us. She spent about an hour reading about your dolls and looking at ALL the displays and was thankful for the experience. She graciously accepted that we would leave empty-handed until I found a clearance accessory section that had $5 shirts with AG and LA written on it. She was thrilled to get a souvenir from both places and I am eternally grateful there was something there that I was able to get for my little dreamer. She accepts our circumstances and understands but it sure felt great to be her hero yesterday. I hope you continue to provide items at your locations that are affordable for all and will likely visit the next store we encounter to buy another souvenir. Thank you.
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