Carl's Jr.

Hubby & I went to Carl's Jr. for a late lunch. The service was prompt & friendly. The food was prepared quickly & to expectations. We got Gold Digger Chicken sandwiches & fries, and both were tasty. The best part was that the Chicken was not the gross pressed & formed junk other places sell. It was real Chicken meat. The restaurant was spotless. Every table clean. The Condiment area was fully & nicely stocked, and very clean as well. Kudos to the Manager, for teaching, instilling and expecting his employees to keep the restaurant in good order & provide great customer service, and Kudos to the employees for following orders.

Wow. I am impressed at the improvements they have made. From great customer service to fast service with a smile . I placed my order inside at dinner rush . I had my order and was out the door in under 5 minutes and the food is very good. I ordered the hand breaded chicken sandwich and my husband had the super star. Both tasted great. We will definitely come back again.

Very unorganized. We went through the drive thru, placed our order and were asked to pull around front to wait for our order. No big deal, this is common with busy drive thru's. We waited for almost 10 minutes, which is a bit long for fast food drive thru, but the kicker was their clear lack of any system fro knowing who had ordered what, and the order in which customers had none through the drive thru. The gal came out and went to two other cars, both of whom had come through the line after us, trying figure out who's order she had. To top it off, she's rummaging around with hands, through the bags, to determine what was in them. As much as I like Carl's Jr food, I will hesitate to go back, simply based on service. I gave three stars, and not lower, because the food was good, and maybe the had a bunch of new people that were learning. I'll give them the benefit of the doubt.