Dunkin'

I have been coming to this Dunkin’ Donuts every day for about a year now since I switched jobs and it is the most convenient stop along my way. Every single day I order the same exact coffee, fairly simple. Mocha, cream only. 9/10 times, I’m handed a completely unmixed coffee, with no napkins to mix it myself. I frequently end up covered in iced coffee because these guys refuse to do their job and mix your coffee before handing it out the window. Have been putting off this review for a while but finally had enough these guys need to do their job a little bit better. At least give me some freaking napkins if you aren’t going to stir the coffee. Could use a bit better customer service aswell. Happy to say this is the last time I will ever go to this Dunkin’s. You guys need some better training.

Great place service was fast the employees were polite and the coffe and food was on point I ordered a bacon egg and cheese on an English muffin with two sausage egg and cheese wake up wraps and a frozen coffe with caramel a shot of blueberry with whip cream and caramel drizzle on top everything was made perfect I would definitely eat here again and I recommend this location

Drive through is very quick and staff is friendly. Perfect for a lunch break from work because I always know I’ll get back to work in time because of the speedy service here. Though what has happened with the orange straws? They have been switched to clear ones and these new clear straws are really bad quality. Cheap plastic and break often. I assume this isn’t a reflection on this dunks specifically though I assume it’s the company as a whole switching the straw type.

I got the worst service I could ever get. First off I walk in to five teen workers. One of the workers were screaming. When the women came to take my order she was laughing while talking. So I ordered two donuts and five munchkins and when the guy gave me everything he put the munchkins in the same bag as the donuts and everything got smooched. And then when I got home the guy gave me the wrong donut! I hate the service and would like to not come back to the store ever again. (I am 11 years old and I love Starbucks now)

Make coffee wrong or terrible and rude. I stopped in after leaving my clients house and normally don't go here.. was reminded why and never will again. I went in because the line was long in the drive thru which is no problem.. the second I walked in with my service dog as I'm a disabled marine veteran (not that I have to legally display it but she had a bright red SERVICE DOG bandana and leash handle stating such) an employee rudely and loudly asks IS THAT A SERVICE DOG.. yep. Then proceeded to have a semi silent conversation with another employee where I could hear service dog and a few other words pertaining to it like "..tasks they do" . Now you could say like hi.. or excuse me.. not just half yell at me rudely.. then having a conversation whether it before or bad but it's awkward knowing you're talking about service dogs but can't speak loud enough for the conversation to be heard knowing it's about me or service dogs. Then they made my coffee wrong.. but they also made at least one other wrong while I was waiting so I'm not surprised. I'll never go back. I ended up going to the one in All Town Global down the road which remade my coffee perfectly and is amazing per usual. If you want good service, your coffee right and a pleasant experience.. definitely go to a different one. Update: tried going back one more time and coffee was wrong.. asked for medium iced.. FV swirl.. caramel swirl.. regular cream.. regular sugar... normally comes automatically with medium iced 3 caramel and 3 FV swirl .. they did 1 1 3 cream and 1 sugar... went in and the girl nicely remade it except it was coconut.. another guy came over and made it perfectly fine. Only tried because it's in between two clients homes but that was the last bit because a 5 min ordeal has now waste 15 min and it's a project.