Mcdonald's

I come here every day to get a Big Mac and some fries and a Sprite. I also come here and pick up deliveries. Today I received an attitude from Sergio and I didn't appreciate it I also received an attitude from Karina in the pass a few weeks ago my Big Mac hamburger had meat missing off of it, I took a picture of it and showed it to them. I came here last night I ordered a Big Mac and a large fries when I got home the fries was medium. I contacted McDonald's spoke to Veronica expressed to her what transpired she said she was going to put my name in the book Now today when I brought the issue up to Sergio he says I'm always having problems in the same problem which is not true I don't like being attacked. I'm going to write a Yelp review as well as Google and stop patronizing this business. Now my Big Mac is cold and the top piece of meat has a slice in it and the French fries quantity was not great it was very much like a medium. The fries also was soggy. I contacted Lomita McDonald's so I can receive a refund I wanted to bring it back. No one answered now the line is busy. This is one of the worst experiences I've received at a restaurant. The entire situation was caught on my body cam so I have proof.

Management needs an overhaul at this location. The service is horrible at this particular place. There is never a thank you, you're welcome or any other pleasantries ever spoken here. The dining room is generally filthy especially around the soda fountain. I've also received a plastic straw with every order without asking for one. This is against a clearly posted law and I don't use straws for environmental reasons. Last I would estimate the order accuracy here to be around 70% correct. That may sound high but really that's pretty bad.

After a day on Catalina, I drove out of my way for my young son's request for McDonald's due to the high review ratings. The service was excellent and fast. The filet-o-fish was fresh, hot, and had just the right amount of tartar sauce. Often I ask for tartar sauce on the side because they place one dab in the middle of a warm filet with hard corners. The chicken nuggets and fries were hot and fresh as well. Enjoy!

Use drive thru get happy meal for my kid expected the toy. Went home see no toy just little booklet. Came back customers service said there is no toy on promotion. However, it shown in the showcase inside of the store. Customers beware, check yours stuff be fore leaving the store. M.C Donald please post on menu board if you have no Toy for customers, so they can decide to buy happy meals or not...!