Urban Grille

Nice bartender, but would not return. We ordered a smoked old fashioned (smoke gun was broken). So changed the order to a Manhattan. Bartender wasn't sure how to make that, not a big deal, we gave suggestions. Did not turn out great. Ordered a ribeye rare. Came out well done. Really nice bartender & hope the best for her (who knows what the normal golf club clientele orders around here), but just would not be tempted to return.

We chose Urban Grille for our Valentine's Dinner on Saturday around 5:30 based on online photos and reviews. We didn't have reservations and were told we could sit at the bar, which was okay, but there were plenty of tables available the entire time we were there. Husband ordered an old fashioned and it was just bourbon with some bitters and a splash of simple syrup, no orange or cherry. There was only one choice for dinner and that was a $40 four-course dinner with either a strip steak or salmon for the entree. We could have gotten up but said okay, this sounds good, we could do this. Course one salad was alright, nothing crazy, greens with cranberries and some cheese and balsamic dressing. Then came lobster bisque, and that was alright if you could get around the tiny shells. But then the main course came. The low-quality strip steaks were frozen when they were put on the grill, causing a slightly grey color and strangely textured center. It was tough to cut, full of arteries and thick veins that pulled out of the meat, and covered in a peppercorn sauce. The sides were instant potatoes with a large puddle of butter and glazed canned carrots. The abundance of juice from the frozen-grilled steak, the butter from the potatoes, the sweet glaze from the carrots and the annoying peppercorns made the grey steak sloppy sweet and really difficult to stomach. I opted for the steak over the soy-ginger salmon because I didn't want sweet meat in my entree, but it backfired. I wish the gravy sauce had been put on the potatoes instead of all that butter, sans peppercorns. Overall, probably the worst $115 meal we've ever eaten. We joked that we wished we would have ran into someone on the way to our car to warn them to pick somewhere else to eat. I know we weren't the only ones who felt this way because we saw the plates of the people at the table behind us before they left and it was only half-eaten, too. Other notes: the service was great, and the bartender was attentive and friendly. Wait staff had to tell the patrons that came in that they would have to wait to be seated, but there were enough staff standing around that someone really could have been at the hostess stand. We took our fourth course, lava cake, to go, and they did send it still cold and even wrote how long to microwave it on the top of the box, which I appreciated! We didn't like this meal but might try it again when we get to pick what we want to eat because the rest of the photos on Google Reviews did look really good - especially that french onion soup.

Food is always good but beware! They are scamming customers! They charge too much for taxes! They don’t put the sales tax amount for Hocking County on there as it should be. If you do the math they are charging around 1% more on tax than is owed in Hocking County. We have brought it to their attention twice now and it still hasn’t been fixed. It’s a shame they would do something like this to people.

My girlfriend and I waited in the foyer to be acknowledged for about 3 minites, then were told to wait a minute to be seated outside (by what we assume was the hostess). After being seated outside were told someone would be with us to take our beverage order after beeing provided a water, 2 servers had a total of 4 tops outside, no server came to our table to take an order, left after 10-15 minutes of sitting.

We have been going here for years. We do love and appreciate the staff. However, since the new owners have purchase the restaurant it has been nothing but problems trying to get a table to have dinner. 1st time we ate we seated ourself outside only to be yelled at for seating ourself. The second time we went in for dinner we found out we could only eat if we had a reservation… So we have made it appoint to eat I. The off times. Tonight however was the worst, I made a reservation on the google account because the phone number listed to the google account doesn’t work…. After I made the reservation on google I sent a message on messenger though Facebook to make sure we could be seated outside since the weather was so awesome today…. When we showed up at the resultant there was no reservation and no one had responded to the message on messenger and the beat they could do was give me a hand written phone number to call to make a reservation…. The only reason it is getting 3 stars is because of the waitresses that we have spend years with eating at this establishment….