Jimmy John's

Came to this location yesterday and the space was very clean. The staff was very quick with our order. Their Kicking Ranch is a game changer, they should sell it by the bottle! They also social distanced the benches. The store was pretty empty and its definitely not an easy location to spot, but our sandwiches were perfect.

I ordered a sandwich from this shop at 11:12am and it was ON my doorstep at 11:23am. Freaky fast doesn’t even cover it. I was like okay... let’s make sure the order is even right. Order was right, and the sandwich was made so NEATLY I was impressed. I say that being a former sandwich artist myself, so I have some standards. Nice job guys! Thank you!

I’m not even kidding I went in because Panera bread was closed at 2 pm figuring I would give this location a try even though it had an under 4 star review They said that they were busy due to homecoming and wouldn’t be taking any more orders for the night Like not kidding I said are you serious so your saying you wouldn’t take my order yes I am saying that could come back tomorrow or go to another location smh will never visit this location again and I’ll be sure to call corporate and inform them of their lousy store To store owner/ most likely paid employee Your responses like a slap in the face you guys already failed to meet any common standards of decency/customer service and you coming to me saying that you’re sorry about my experience and here is some work to do because we are too indifferent to do it and won’t forward the info where it’s supposed to go by our selves to address a situation that should have never happened in the first place

We ordered 2 sandwiches at the Lockport location last night and the bread was rock hard. Very disappointed. Come on guys... you had to know it wasn't fresh and I'm sure you had to saw through it to open it up! I would have taken them back but mybhusband had to go to work and I was hungry. Luckily I have strong teeth! I usually have a good experience overall but I was disappointed this time.

I went for lunch today, by far the absolute worst Jimmy Johns I have ever been into. The person at the register needs a little attitude adjustment, very crabby and unfriendly to be in his current position. Ordered a sandwich it was the wrong one then they made the right one with honesty 4" of the 8" was just bread and bread only. I returned sandwich and just asked for my money back i was done. I got on my phone to check reviews and noticed I was not the only one that had these issues. Didn't want to sound like a complainer but it is the worst jj by far! Will not be going back!!!