Domino's Pizza

Called to place an order while driving to this restaurant and was put on a hold loop of advertising. Pulled into their parking lot and was still waiting. I wasn't in a rush, but realized it had almost been 10 mins...and in looking around the parking lot realized there was no one there. Drove around to their pick up window, still on hold, and found that the place was completely empty. Why was there "on hold" advertising on the phone if the place wasn't even open?? No signs on the door stating they were closed for business.

I just ate my new FAVORITE pizza. It was excellent! And, before I forget, thank you John at Domino’s on Dysinger in Lockport for making good on the email offer that I couldn’t get to work in the newly downloaded app. I’ll say more about that later. I ordered the Pacific Veggie Pizza, large, with a few changes. It comes with feta cheese, which I don’t like, so I removed that and added extra spinach and roasted red peppers to the basic Pacific Veggie list. Also, I added pepperoni. Of course, there isn’t supposed to be any meat on a veggie pizza, as it should be, but I love pepperoni and I just had to have it on my ‘veggie’ pizza. I chose the Brooklyn Style crust which I’ve never had before. That was excellent. A nice cross between thin/crispy and hand tossed. That’s now my favorite crust. I asked to have it ‘well done’. This too was a great choice. I didn’t know I could do that previously…and wow! Even better. Crispier crust and pepperoni. From now on it’s ‘well done’ for me. In addition, I always have my pizzas uncut. I find this helps prevent the crust from getting soft from the cheese oils and juices on the way home (or during delivery). I simply cut it up when serving. (By the way, good quality kitchen scissors, the spring-loaded type, are the easiest and quickest way to cut up a pizza.) Neither the website or the app tell you what’s on each of the specialty pizzas when you first go to the site/app. I’m not even going to try explaining how many steps it took in order to find a complete list of ingredients for each one. In fact, I didn’t find it until after I got home with my pizza and did some more looking around on the website. This should show up right on the main specialty pizza menu page. Initially, when I went to place my order via the app, on my phone, the list of ingredients for each specialty pizza only came up after I started an order by choosing one of them. That was a major nuisance because I had to go back and forth to the menu and pretend I was choosing the different ones in order to see what each included. The other issue I had was with the email offer that gave a code to use for first time app users. Which I was. I purposely downloaded the app for the first time into my phone last night with plans to order the pizza at work for pickup on the way home. On top of the above mentioned difficulties finding complete topping lists, I finally finished my pizza choice and then found no place to put the offer code in as part of the payment. So, thinking I did it wrong, I cancelled, closed the app and went to the email. From there I opened the app and tried again. Same thing, no place to put ANY type of offer code. Thank you again, John, for making the adjustment manually for something that should have worked via the app. This is not the first time that an email offer from Domino’s did not work. Last time it was an email offer for online ordering, not via an app. It’s a national Domino’s issue, not an individual restaurant problem, so I will also let them know also.

So this place that delivered to my daughters HS which is Starpoint HS and is 13 minutes away say they won’t deliver anymore cause it’s not in their district. Which is crazy cause it’s literally a straight line down the st from them. But they will come to my house which is the same time and mileage away. Unbelievable but oh well I’m sure they don’t need my Business anyway.

When your looking for that quickie mouth watering delicious pizza pie my go to is this and only this dominos location. Kelle, the manager goes to infinity and beyond better than buzz lightyear ever could dream of traveling. Every inch of anything you order from this location is made with love and compassion. And arrives so fast you’d think they employ Superman for delivery. All in all i love this place on those days where you don’t wanna cook and just want a quality meal and a inexpensive cost. Keep up the great job y’all rock my socks off every time i see the dominoes vehicle pull in my drive way.

This is a great Domino’s. They are fast and efficient. The only reason for the 4 stars is because when my husband and I go to pick up our order in the evenings, the parking lot lights are not on and this makes it challenging to see the entrance to pull into the parking lot. Otherwise, I have no other concerns.