Frankie's Pizza And Subs

Updated June 21 2019. I thought we'd try the food and service here again this past Sunday around 5. I can simply say never again! It started with our order of the Daily Special "Large Cheese Pizza with one item and 20 chicken wings". The website lists the price as $31.95. On the phone they said our total was $40.63. We figured when we picked up the order we could ask about the difference. When we arrived we asked about the order, restating that we had ordered the special. We were told "yeah, the total is $40.63". We looked at the menu in store to raise the question, and the in store menu shows the price as $33.55. Even then the total should be $36.23. With other people in line and the clerk obviously not understanding, we paid the $40.63 and left. You'll see the attached pictures captured today shows the difference in the pricing. At a minimum we were ripped off because they did not honor the menu pricing. We had ordered the wings crispy, and they were barely cooked and exceptionally soggy. To add insult to injury, those of us that ate the pizza came down with food poisoning. The doctor told us it was clearly something we ate, and it left my wife sick for 3 days. Had it not cleared up by then, she was likely going to the hospital. Curious I looked at the Department of Health inspection findings over the past 10 years. There's some troubling reports. Original post... The service really needs to improve. My first visit and the pizza wasn't ready at the time we were told. Typically not a big deal. Was told it would be 3 or 4 minutes, and I could pay while waiting. After paying stood waiting and waiting. Finally 15 minutes later asked where my pizza was. Oops, it seems they took it out of the oven, boxed it, and left it on top of the oven. Come on, with a customer standing there you forget his order? Barely an apology from them. With a tag line of building your business on your service, you really need to give me a reason to ever come back. While the stinger pizza was reasonably good, it was cold by the time I got home.