Uncommon Pizza

Really good food from this place. Pizza is always tasty and they give you giant jalapeño poppers instead of the tiny ones most restaurants use. I usually get delivery through grubgub but calling in your order I think is best. Had a delivery snafu recently that customer service fell well below expectations, but the managing partner Grant called me and fixed everything, which was greatly appreciated.

We’ve had several unfortunately negative experiences with their dispatch/delivery services- to the point where we don’t think we will be patronizing the establishment moving forward. The food was always consistent and good- so I am sad that it’s come to this. I cannot comment on the atmosphere as I have never been in the physical building. I wish them the best in this difficult market.

We have ordered from Uncommon Pizza a lot, and had always been satisfied before, but this past Saturday, I placed an order for my coworkers to be picked up by my husband at a specific time. I prepaid for the order, which was for four chicken Caeser salads, a veggie salad, and two large cheese pizzas. When my husband arrived, they told him they had never heard of the order, and didn't know anything about it. He called me, and I told him what the order was for, and he related it to the manager on duty, who eventually gave him the food. After my husband dropped it off, two of the salads were missing dressing, and all four chicken Caeser salads did not indeed have chicken on them at all. I called the restaurant and talked to Matt, and asked for a refund for the chicken upcharge, and he asked for my phone number and said I was entitled to four free salads, and I told him in light of the trouble we had, It was unlikely that I would be ordering any time soon, and I would just like the upcharge for the chicken refunded. Matt said he would refund the four salads, and I said okay. Well, it still hasn't happened, and I don't like being lied to when all I asked him for was to do the right thing and refund the price of the chicken. As a result, I now doubt I will ever ever ever order from them again. I don't feel that asking for a refund of the up charge for chicken that I didn't get is unreasonable. They used to be so good. Now, not so much. UPDATE: After a couple of weeks went by, the owner, Grant, reached out to me to find out in person about my recent experience. He admitted that they dropped the ball, and apologized. Then today I received a check for an amount about $30.00 more than my order originally cost, and a very kind message. So due to the follow up, and the caring attitude, and the apology, and the refund+, I felt it only right to update my review. My family and I will be giving Uncommon another shot and spend this check on a pizza order when we have time in our busy schedules to do so. Many thanks go out to Grant for going above and beyond my initial expectations!!

We called ahead to order. Our food was ready when we arrived and they had a table reserved. We had Taco Pizza which was delicious. The only thing that could have made it better was Taco sauce instead of sour cream. I would definitely recommend this Uncommon Pizza. It is not a place you would normally drive past it's like one of those hidden treasures that once you find it you never forget where it is.