Burger King

Isaiah at Panola Road Burger King is doing a fantastic job. Super pleasant and patient. Today is his first day and I was so grateful to be his customer. Keep up the good job. His trainer was super patient and suggested I leave this review for him. Thank y’all for showing up because it’s hard to find good customer service with the times we are in! You are appreciated!!!!

The only things I got that were right were the 8 piece nugget and one of the two orders of fries. One order was missing. Neither sandwich was remotely coreect..pics will show what was ordered and what was received The bacon melt is nowhere to be found. The chicken sandwich is missing the bacon and the cheese... and no one is answering the phone

Worse service I have encountered. The so call manger for 9am in drive thru repeatedly told my order at least 5x. We heard cell phone ring. She kept asking repeat my order. Then didn't give me a receipt said she didn't even get my order right. All I wanted a sausage biscuit. And got everything but that biscuit. Took them nearly 6mins to bring mustard and jelly back, that I didn't need without my biscuit. Don't know if they short on help or what but kindness goes a long way. Putting cell phones up will help to listen and hear customers. Greasy.... ugh

They were short staffed but working as quickly as they could. Waited about 15 minutes to order, but then the food was ready in about 5 minutes. The lobby needed the tables wiped down and the bathrooms were quite dirty. There was one young man working the drive thru and helping the front line. He seemed the most organized and was very detailed knowing who needed what and even that a car passed the drive thru payment window without paying.

Customer Service is Bad!! Lines is always long. Drive through is ridiculous. Gotta do better. Only come for the impossible burger. Not anymore. Daughter waited at the drive thru for 10 mins and worker kept say please hold!! If I were the owner I would clean house!! I’m sure the reviews don’t help the business neither.

When I say I have NEVER HAD GOOD CUSTOMER SERVICE FROM THE BURGER King I mean it!!! However today was different!!!! ERIN WAS EVERYTHING CUSTOMER SERVICE SHOILD BE PLUS MORE! She was very pleasant and made sure she had our order correct!!! She served our food with a smile!!!! You are wonderful ERIN!!! Keep smiling!!!