Firehouse Subs

I enjoyed my stop here because the staff was very quick, polite and accurate with my order. The sandwich tasted fine and was hot to order. You cannot sit inside but there are two tables outside with umbrella so you can still dine. The rest room was clean but the door lock was broken on the ladies rest room. The restaurant was clean and seems to get a lot of busy around lunch time so if you can order ahead you might want to. Overall it's a good restaurant with good sandwiches.

I've only been here a handful of times. I've never waited in a line with more than 2 people ahead of me. And wait time after ordering is less than 10minutes. I like the Italian, the ingredients are always fresh. I usually opt for a medium and that's enough for two small meals if you add a bag of chips. There's a shared parking lot for all the business. I know there's a ramp that leads to the restaurant but am not sure where exactly the handicap parking is. It may be on the side of the building and not the front. This is a good place to stop outside of the mall or Black Wall Street if you want another option. They also allow you to order ahead in the app. A pick-up area is designated.

One of my go-to places in Stonecrest/Lithonia. Never messed up an order. Never been slow. Employees have never been anything but great. Steaming the meat and cheese like they do makes a huge difference. You could go to subway 5 times and not get the quality of a single firehouse visit. Also, their cherry limeade is fantastic.

Ordered inside at 7:35pm. I waited over and hour and when I inquired about my order the woman with the wild hair and no hair net became extremely upset and rude. The only reason I had not left by this time is because most other fast food places had closed or were closing. I understand being busy but the young woman behaved as if the customers were at fault. I will not come back.

I stopped by to grab a sub for dinner on a Friday night around 7:00. This is the first time at any restaurant that specializes in subs that I've waited 30 minutes to receive one sub. It appeared to me that everyone was completing Door Dash/online orders as they were the only orders consistently being made and placed on the To Go Order shelf. There were 10 customers waiting on orders inside, and 4 customers waiting outside on the patio for theirs as well. There needs to be designated people focused on in-person orders and another making online orders to ensure in-person customers aren't waiting for an extended period of time. When the food was finally ready, it was hot and met the expectations, but the wait is why I could only give it 3 stars.

The pastrami sandwich was tough but ok. The restaurant itself could use a good cleaning. The staff seem unhappy for some reason, & so, the food is sad as well. I didn't get a pickle which, I always eat with my sandwich, so that affected the taste as well. Also, compared to other sub shops, they are very slow. All in all, I wouldn't go back to this particular location.