Burger King

I very rarely go to restaurants but decided to try Burger Kings Beyond plant based Whopper with cheese and fries. The drive thru service was slow and when I got my order, the food was cold. I parked and went to knock on the door ( dining inside was closed ). The manager came to find out what I wanted. When I told her my burger was cold, she apologized and said she would make a fresh burger and fries then bring it out to me. I waited about 10 minutes for a fresh order and it was hot and really good. I appreciated the manager replacing my cold food but will probably not go back.

Junior burrito wraps had mold CLEARLY seen if you pay attention when wrapping . These were ordered for kids under 6 so I would imagine someone to show some concern… The “Manager” who answered my call didn’t seem to care and would ONLY refund the burritos . I need a full refund because we threw ALL the food away due to carelessness!!! My children could’ve gotten sick ….. I ended up contacting corporate needless to say… 🥴

Ordered using the app so could pick up on the way home from shopping. 4 rodeo burgers and 2 chicken sandwiches. Get to the drive thru and wait 10 minutes for order, no one else was in line. Get home and discover that none of the burgers had patties on them. Call them and told to bring them back. We do. Have to go back through drive thru since dinning room is not open. Hand them bag of messed up burgers, get a "sorry for that". Couple of minutes later get bag back with "corrected" order. I swear they were the same ones we handed back to them, just this time they put patties on them. Really sucks because we prefer BK over McDs.

Received 3 cold sandwiches. Which was a surprise because we were the only car in the dt and it took them a while to give us our food. Confused as to how so many reviews have expressed this EXACT SAME SENTIMENT. They’re serving cold food and can’t be bothered to heat it up and none of upper management has bothered to fix it. Trash management must be the problem.