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Google reviews
One star is one too many for this Hardee’s store… I was the only one in the drive thru and ordered only a cheeseburger ($3) .. luckily I opened it and looked at it … the first burger they handed me had a beef patty not much bigger than a quarter so I got back in drive thru and this is my replacement … burnt and so flat it is not even edible … after two attempts .. I was unwilling to try again… never go to this Hardee’s … it’s the worst service and food ever .. I guess this explains why the place never has any cars …drive further to something else… which I ended up down the road at the Burger King since I had to trash this gross food ..
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Food cooked when I ordered (chicken tenders and onion rings) so it was nice and fresh. Even though the AC was out the general manager Mr. Dixon was apologetic and still gave great service! It really is too hot outside (96 degrees) for anyone to be working with no ac. Kudos to them!
Google
Ordered a diet coke with my meal. It was a very lite tan color. Diet coke was out. They should have seen it. Fries were cold. Burger was yummy. I'll go back. Like the burgers. 🍔🍔🍔
Google
Keep driving…they didn’t have our order right…missing onion rings and my husband ordered extra pinions and bacon and there wasn’t ANY on his burger….the guy at drive they basically rushed us off shoving our food out the window like we needed to hurry and drive off and then when we got home we tried calling just to let them know some things were incorrect and no has answered the phone yet…if I would’ve read the reviews first we wouldn’t have even went. You notice the owner only responds to the positive reviews opposed to correcting the problems…positive are probably the employees friends or family and it’s still at a 3.6 star sad …if there was a no star that’s what they would get…
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Unsweet tea is $2.85 which is outrageous and then the first sip tasted like sour milk. When we got home, we dumped it out and it smelled awful. We tried to call multiple times to notify them but no one answered
Google
I just ordered a double western BBQ BURGER
AND IT WAS ABSOLUTELY NO BBQ SAUCE ON MY SANDWICH. AVOID HERE AT ALL COST
Waste of $12 dollars
Google
Keep driving, don't even bother. Apparently dipping sauce is to much to ask for and even if you go back and ask again you only get one pack. My kids like to dip their french fries and I was more than happy to pay for the sauce but apparently that didn't matter. The man was very rude and the staff were yelling at each other. The only good thing I can say is at least the fries were hot.
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On Dec. 4th I ordered the big hot ham n cheese, this has been my favorite for over 20+ years. When I received the sandwich it was very cold not melted. I was so angry I spent $9 on the food. Also on Dec 8 I was craving my all time favorite, Egg n cheese biscuit. Well NOT to my surprise my biscuit was not hot (again) and the lady at window was horribly rude. Not to mention the drive thru menu was turned to the lunch/dinner menu @ 8am, so I had to get out my car and turn it around. Now this location is NEVER busy so I feel like they should of made it better than cold. I have had a horrible experience with this Lilburn,Ga location. I have a different outlook for my favorite foods at Hardees. Customers are the people that make Hardees paychecks so I will not be contributing my money to Hardees anymore. SMH
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