Mcdonald's

This McDonald's does a fantastic job overall. The food is always well prepared and made exactly the way we order it. The entire staff is attentive to customers, greets customers every time within seconds of approaching the counter or arriving at the drive-thru, and the restaurant and bathrooms are always being actively monitored and cleaned. Every person that enters this McDonald's is treated with the utmost respect, friendliness and dignity, which makes this entire community a better place. This owner operator, and management team are taking care of their people and their customers. Fantastic job McDonald's Hixson!

Ordered 2 large fries and vanilla milkshake via doordash. The fries were not fresh and fries were not a true large order. Called the store a few times no answer, then got a manager who hung up. Called again and a young man answered, he was courteous and apologetic. My family and I will not ever patronize this location again. Good customer service and satisfaction comes from good management and a desire to offer great quality and servuce, however this location lacks it completely.

The 3rd shift staff members are my FAVORITE tbh!!! There are times that the store gets very busy and booked with order after order but overall those guys are pretty fast and seem to be getting a lot faster at handling customers orders and getting them taken care of rather quickly!!! Thank you McDonalds and 3rd Shift Crew Members for making every trip I take to McDonald's a Greta experience!!! Keep up the great work guys!!! They deserve a raise especially the managers!!!!

Been to this location three times over the past year or two. Every single time something was wrong with the order or the food. All of my visits were in the afternoon/evening. This most recent visit my 10pc order of nuggets only had 8 and there was no sauce. In the past I assumed it was a bad employee or two, but at this point I'm convinced it's just terrible management. Will not be going back.