Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
51/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 469-549-0195
🌐 Website:
http://www.thaipepperlewisville.com
📍
Address:
1322 W Main St, Lewisville
📷 Photos (9)
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Google Reviews
27
Google reviews
Let me start by saying I love thai food and eat it several times a week. The service was absolutely horrible, the waitress was very uninterested and lacks in people skills. Food was dropped on the table, not even in front of us, and she walked away without saying a word. Check was dropped off before entrees even arrived. My girlfriend ordered diet coke, it came out completely flat...no fizz at all. The veggies were tough and chewy, tasted like they were frozen and just reheated. The food was seasoned poorly. The decor is cheap, with hand written signs that had prices scribbled out and redone several times. Worst Thai restaurant experience of my life. Don't even bother with this one. The owner does seem like a nice guy, but everything else about this place is awful.
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After living in Thailand for a year, I've been looking long and hard for a Thai restaurant that doesn't Americanize their dishes. I found it!!!!!! Just sorry I haven't been here sooner. Absolutely delicious, authentic. The owner is sweet and humble - surprising me with a noodle dish that brought memories flooding back. The prices are incredible considering how rare this is to find.
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Poor customer service. Great food.
The cashier nearly cut my finger with my debt card when I paid for my meal then she threw my card , the receipt and pen at me. She rolled her eyes and rushed back to her computer and began cursing at whatever she was looking at on the computer. Mind you the restaurant was empty and I was their only customer you would think customer service would be a priority. Guess I will go elsewhere for my Thai food since the cashier atThai pepper can't stand to have customers interrupting her web browsing.
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Google
One of the best Thai restaurants in Lewisville. It's a family run business. Every item that we have ordered till now had a unique flavour to it. We normally do pickup and had good customer service experience.
Google
LOVE THE PAD THAI! Best I've had in Texas; the most authentic flavor. Not American-ized or Mexican-ized. I've had a lot of Pad Thai in a lot of places. My grandson tried nearly everything they had and was very happy. I try to make the carry-out two meals but just can't put it down.
Google
Although the food was rather good, I am giving Thai Pepper only 2 stars because of the service. Our first time eating there was last night and they were dead, we were the only 2 people in there. Maybe based on that the staff thought they could go on pretending no one was there.
That's what it felt like. Our waitress came to our table and I asked about drinks she huffed and grabbed my menu turned it over and pointed to their drinks. Although that may be a quick way to show someone something it wasn't the polite or professional way.
When she brought our drinks she all but slammed them down in front of us, She hastily took my boyfriend's order and when he was done ordering she said "NEXT!" to me.I have NEVER heard that before that almost did it for me, I wanted to walk out but I was THAT hungry. So I reluctantly stayed and gave her my order.
I probably should have walked out then so I wouldn't have had to wait as long as I did for more tea. As soon as she brought our food she just set it down. Did not ask us if we needed anything else and never came back until 7 minutes AFTER we had finished our meal. On top of that I found a little metal piece which looked like part of a staple in one of my pieces of beef. When I showed her all she could say was "how did that get in there?" and quickly walked away. No apology or anything, I doubt she showed it to the manager either. She probably just threw it away. Like it was no big deal.
Like I said although the food was pretty good I am not sure I will go back. I don't like giving restaurants with crappy service my money. And if I do have such a crazy craving that I do HAVE TO go back to Thai Pepper, I will not be dining in I will save myself and take it to go.
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Google
Good portion sizes, but the pad Thai doesn't really pop with flavor as I would expect. For whatever reason, the suburbs have sub-par Thai food vs. the Oak Lawn/Uptown area. We gave the place a couple shots, but it tasted bland both times.
Google
The food was blah it did not taste fresh but from a can. The restaurant itself was dirty and disgusting. The setting was very quiet. The service was not so great either. Please hear my heart I do not discriminate but the restaurant had a special person for the waitress with no one else to help her. She got our order wrong and was not able to understand us to fix it. They also use canned drinks and charge per can. I will not be back.
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