Red Lobster

Food is great! Our server Kasey did a great job being attentive and making sure we were taken care of. We had margaritas, salmon, and filet mignon. All were done beautifully. Hors d'oeuvres were lobster artichoke dip and bacon wrapped scallops. We were just delighted with everything. Oh almost forgot the biscuits! The biscuits! Do you all know about the biscuits?

It all started with door dash. We ordered two meals,two salads and an appetizer. Door dash was to deliver at 5:13 pm. Well the delivery never happened. That's how it started. So I contacted door dash as well as the restaurant. Talked with a fellow named Brent or Brett. Real nice guy. Door dash refunded my 97.00 to the restaurant. So this guy felt bad for me, and remade our order. Said they would deliver to me by their own staff or himself. We received our food an hour and 10 minutes after I talked to him. I am thankful for that, however, when we received our food, it was incomplete. We were to have the coconut shrimp appetizer, two dinner salads. Didn't receive these items. Also no butter to dip our lobster and shrimp in. My girlfriend threw one of her lobster tails away. It was over cooked and like rubber. Thanks Brent or Brett, but the great customer service you extended fell short. We feel we were ripped off. It seems no one cares any longer about getting things right in this country. So sad. Sincerely Jack Lane

Red Lobster has been one of my favorite restaurants until recently. I have been there 2 times in the past two months. I have never sent food back for anything before. In January I had to send my food back. My husband and I ordered the same meal. His broccoli came back steamed as it should. Mine was raw. Not half steamed...it was right out of the bag raw. I chalked it up as a simple mistake. The next time we went in we ordered steak cooked medium. Mine came back medium rare...closer rare. My husband traded with me but his was also medium rare but closer to the medium side. It will be a long time before we go back. Last September were on a waiting list and we were never called. After 1 hour and watching everyone else get seated, we left.

Love Red Lobster even though I have a shellfish allergy. I get the salmon and steak while my family indulges in shrimp, lobster, prawns and more. My daughter really loves the lobster pasta, while my son likes crab legs. I find the wood grilled salmon cooked to perfection and you cant beat the complimentary cheesy buicuits. Price is naturally a bit higher than other places but its worth it for the seafood. Love it.

Dawson was absolutely amazing tonight. She was having a rough night and we could tell so we definitely made it known that she was doing an amazing job. As for the manager on duty tonight, was absolutely terrible. He stopped by our table and we had asked about getting extra crab legs with an order and he said he would go check on it and be right back with an answer for us. Guess who never showed back up, as a manager that is terrible service. The only reason I would return is for excellent servers like Dawson!