Dunkin'

This is the closest coffee shop to my house so I really gave them many chances but never again. I typically order a mocha latte, which has been my favorite Dunkin drink for years. This place makes it incorrectly 50 percent of the time. I typically don’t complain because I’ve already left before I’ve tasted it and do not have time to return. Sometimes I end up driving to another location to get a properly made drink. The latte tastes watered down or made with burnt coffee. It never tastes like this from other locations. Today they straight up gave me a hot chocolate and claimed it was a latte. Not sure they know how to make lattes at all.

Good evening this is "Lester smittys Smith" they get ⭐⭐⭐ stars at this location in East Orange not a problem you have the best donuts apple fritters and your specialty Donuts fresh always I recommend them highly little slow to be honest and sometimes they don't understand English well you have to repeat your order besides that coffee's fresh and donuts are fresh that's mainly the thing that counts don't mind paying once again so enjoy your evening and remember wash your hands signing off Lester smittys Smith

Quick, concise service, BUT their coffee temperature needs to be kicked up a notch!!! I sipped as I pulled out of the drive thru and the coffee was not hot. This was the 5th time I have been for coffee, not specifically at this Dunkin store, but others have similar issues. My coffee was finished in less than 10 minutes after I left due to it being pretty much 'slam down' temperature!!! I get the excuse that the creamer, sugar and flavoring cause it to cool considerably. Then YOU need to compensate for it. I'll be asking to have the flavoring, creamer and sugar placed in the cup first, stirred, MW heated and then coffee added, so it will be hot and drinkable within the next 30 minutes of my driving.