From what I could see from my car, through the drive-through window was no gloves and no hair nets and so I got this hair with meal very upset that this happened won't be Goin back here until they make some changes. (Two thumbs down)
P
Peggy Tidd
Google
a month ago
2.0
Not happy. Food was good but we didn't get what we ordered. The cashier wasn't trsined well. She couldn't get our order correct even when it was repeated several times. Couldn't make change. We'll go back but not if she's running the ordering & register.
J
Jake Veatch
Google
a week ago
1.0
Kentucky fried CHICKEN, a restaurant that specializes in cooking chicken food, doesnt have any chicken! Imagine that! KFC needs to get their franchisee in check apparently. Never have I seen a restaurant in Lawrence so badly trashed and yet they never fix it
M
Mabel SNOWBIRD
Google
a month ago
2.0
We got family meal, and the chicken was burnet,greasy and still pink inside!! Horrible. Mac/cheese, fries, mash potatoes,.were fine.
C
Carla Nakata
Google
2 months ago
1.0
This was my last KFC meal. I always go back expecting everything to be well made, hot and fresh but it never is any more. Either the biscuits are dry and hard or, like this time, the chicken was dry and past its serve time. Just bad food. And any semblance of healthy went away with the green beans. I won't go back.
D
Denny (Den17)
Google
2 months ago
1.0
They mess up my order and forgot my mash potato and the famous bowl. I paid a lot for this dinner for mother's day and they ruin it. Stop talking to you friends at work and focus on the customers order! Never going back here again!
A
Anthony wheeler
Google
6 months ago
3.0
CHECK YOUR FOOD. Ordered a 12 piece tenders family meal with mashed potatoes, slaw and Mac n cheese. Told me they were out of Mac n cheese at the window and asked what other side I would like, so I said mashed potatoes. I ended up receiving one mashed potatoes instead of 2 and a small side of gravy. Food taste good, would have been nice to get 3 sides like I paid for instead of two and enough gravy to cover a large mashed potatoes. Don't ask then short somebody it's not a good look
B
bmg 716
Google
6 months ago
1.0
Terrible customer service. Places mobile order and they said they were out of everything I had. How do you run out of chicken sandwiches and fries at a chicken place? They were rude at the drive through and told me to figure out how to cancel the order myself. Currently have been sitting on hold for 30 minutes calling KFC customer support. So far they stole $15 from me because there’s no way to cancel the order on the app apparently.
