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The chicken was great, it's KFC!
Service was horrible...
We were greeted with a command to wear masks to be there. That is no problem. The problem was the next couple were in the store without masks the entire time.
The family meal we wanted was advertised outside for $20 and we were charged $24 and simply told the price went up.
The music was cranked up in the dining room making it difficult to order and to dine. After asking to turn it down it was turned off.
The biscuits were hard (they didn't have any at our last visit.)
This is the only KFC in our area and we have had bad service everytime we go there. The Colonel would not be pleased.
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The chicken legs the chicken thighs in the chicken wings were all the same size, actually the chicken wing might’ve been the biggest part with the most made. I was overcooked under seasoned and I seen pigeons with bigger extremities than what they served as a meal and on top of that they charge you $30 for it.
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I just got an 8 piece bucket of chicken, there were 4 wings in it. I ordered regular recipe and got extra crispy for more than half of it. I think they just threw in what they had left. I tried to call to talk to someone about it and I get a recording that says the number I have called cannot be completed as dialed. I had hit the phone number link from their site. I tried 4 more times and got the same message. Last time I got a couple of sandwiches from there the bread was hard like hockey pucks. I had given them one more chance...I won't do that again.
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This place is so gross. Everything from the kitchen to the people is absolutely disgusting. I got hairs in my food. My chicken was raw. AND their buckets of chicken are always burnt and gross. They’re never in stock with chicken sandwiches. The workers are rude and unsanitary. This kfc location in lasalle Illinois is an undying joke.
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If I could give this place no stars I would! first off they have not had a working phone number in years. so my husband goes to the store at 5:30 P.M. and the lady flat out refused our order! we normally get 6 thighs for the 20 dollar fill up. She RUDLEY said she don't do orders this late at night!!! Let's remember this is around normal dinner time not even 6 pm!! the website and her herself say they close at 10p.m. I have no clue how this place is still open! they need all new management and a working phone number!!! DONT WASTE YOUR TIME OR MONEY AT THIS PLACE!!
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This place needs new management ASAP! I see a lawsuit! Do you guys really need help this bad!? I've been at this location many times and seen the most disturbing things here! Employees are making your food with no hairnet, no gloves, no proper work attire, saggy pants with their under wear showing scratching their behind and touching food. More than two employees out the back smoking, pretty sure they're not washing their hands. Now seeing this man working and coming out to pet his dog in a van! 😱😳🤢🤮
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Ordered online, website charged our card and everything, went to pick up, store was closed down never opened all day place is really going downhill bunch of losers that don't want to show up for work have heard that the food quality is getting bad too!!!!
Google
Can't wait to see what the new corporation is planning to do with this store we had to best experience today
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