Mcdonald's

I sent my husband for some late night goodies, half of our order was correct however staff gave hi. The wrong order twice. After speaking on the phone with Kristin she made sure everything was handled and she went above and beyond to make sure our issue was resolved. I ALWAYS APPRECIATE A GREAT MANAGER! THANK YOU KRISTIN

I'd love to give them more stars since the staff is generally nice but I can't... every single time I have ordered I've been sent to the front to wait at the curb even when there isn't anyone in line. My husband is a student at UNLV and we live rather far from campus, since his classes tend to only be an hour and twenty minutes I wait for him in the parking lot. During one of these classes I had went up to order a Large Coke, I was in line for nearly 30 minutes combined with only one other car in front of me. Ten minutes of that was the woman in the car couldn't find her debit card or something, that I cannot blame on the staff but they should have sent her inside or asked her to pull around. The other ten minutes I do chalk up to terrible service. After I paid and got to the second window they asked for me to pull up to the front, I just face palmed. Meanwhile there was a huge back-up around the building by the time I finally got handed my drink. Not sure when they started this non-sense about having every order go to the front to wait, at that point it's not considered 'fast food' anymore.