Tim
Myself and family are regular customers. The reason we are regular customers is because of the wonderful service by managers and crew and for the fresh food. Location: Pecos- North Las Vegas boulevard -North Las Vegas. Thank you Pizza Hut. God bless. Tim and Damian.
Jason G
Title: Excellent Pizza Delivery Experience with Room for Nostalgia
Rating: ⭐⭐⭐⭐⭐ (5 out of 5 stars)
I recently had a fantastic experience with Pizza Hut delivery and wanted to share my thoughts. Here are the key points of my review:
Convenient Doorstep Delivery: One of the standout features of Pizza Hut is their reliable delivery service by real employees. It's a refreshing change from relying on third-party delivery services. The delivery person was friendly, professional, and ensured my order arrived promptly and intact. Kudos to Pizza Hut for maintaining their own delivery team!
Small Oversight, No Big Deal: While my order was overall exceptional, there was a minor hiccup with the extra sauce. They seemed to have forgotten it. However, I must commend Pizza Hut for promptly addressing the issue when I contacted their customer service. They apologized and offered to make it right in my next order. It's reassuring to see a company that values customer satisfaction and takes responsibility for any mistakes.
Nostalgic Ambience Wished for: As I enjoyed my delicious pizza, I couldn't help but reminisce about the old-style Pizza Hut restaurants from years ago. It would be wonderful if Pizza Hut could bring back a few of those classic establishments, complete with pitchers of Coke and maybe even beer, where we could enjoy pizza the way we all used to. However, I understand that times change, and Pizza Hut's focus on quality pizzas remains their priority. While a touch of nostalgia would be fantastic, I'm still pleased as long as their pizzas continue to be as good as they've always been.
Overall, Pizza Hut impressed me with their excellent delivery service and the willingness to address any concerns. Despite a small oversight, their commitment to customer satisfaction shines through. If you're looking for a reliable and delicious pizza delivery experience, I highly recommend Pizza Hut.
Note: This review is based on my personal experience and reflects my honest opinion.
Sincerely,
Jason
Tami Bass
The food was great! Our delivery driver was the utmost professional in her carriage and conversation. She was simply the best!
Melonie Purcell [CSN East]
Had a large order for a school. Store manager, Yeni, handled the order. Communication was excellent. Delivery was on-time. Driver, Everardo, nailed it. Pizza was good. 10 out of 10!
Cece Las Vegas local
Great employees at least when I have gone. We ordered the dinner box and it was delicious.
DJ Dude Steve
My pizza was perfectly made and cooked. I'm very satisfied.
Jim Jones
PIZZA IS BUSSSINN, CUSTOMER SERVICE WAS A1. came for a late night pizza, and this Pizza Hut did not disappoint. Will come here again for sure !
Jene Hollingsworth
Service was good delivery right on time and pizza was still fresh and hot kudos. On May 31 went to Pizza Hut to place a order with the help on Jennifer I was able to do a 2 part order online and in person thanks Jennifer all seniors with the phone app Jennifer can be your HERO
Des H
The delivery young man was GREAT! He was so understanding and patient ... I ordered food for the guys at work and then forgot my purse at home...lol . The delivery young man waited till I figured it all out and finally I paid will a virtual card I screenshotted on my phone.
Wonderful service!! Oh and the guy who took my order also, he was very accommodating when I wanted to have it delivered at a certain time. Customer service seems to be their strongest suit, not to mention great pizza!! Thank you pizza hut team, thank you!
Francina “Angel Dabosslady” Jones
I love love love their pizzas always fresh and hot 🔥🔥🔥
Eric Stedman
So, I'm new to the neighborhood and forgot my zip code. NAZ, the employee taking my delivery order was super nice and didn't naked me feel stupid for not knowing my zip code. Nice young man. I'm hoping that my impending tip will reach him
Rena Hunt
5 star experience from start to finish. I used the app to order, which was user friendly and convenient (my favorite way to order is through an app). I liked that I was able to pay through the app and include a driver tip. I was only quoted a 25 minute time frame from order placement to delivery and the time table was 100% accurate. I loved being able to track my pizza while it was being made, baked, done and out for delivery! pizza was made exactly as requested and delicious
Becky Mills
The girl at the counter was fabulous! Helpful and polite. The facility is clean. I love that it is open until 1am. However, I MISS the old Pizza Hut where water was free and there were salad bars and a cozier dining setting.
Marly Duran
Pizza Hut has changed so much from years ago, when dining in was the popular option. Remember the salad bars they had? You might not, but I do- and I miss them. One thing that hasn't changed is that they have good pizza. We order from this place about once a week. They offer delivery or carryout and it's quick- about 15 minutes for pick up.
Shea Butter
I was quite displeased with the experience I just had here. I’m not sure if they’re under-staffed or mismanaged but this location is an absolute train wreck. I was waiting pick up an order in a line of 8 other people who had been waiting for 2+ hours for their orders. I finally get my order and to my great displeasure, I paid for wings full of feathers and pizzas doused in tomato sauce. I explained to one of the employees that I was completely turned off by the food preparation and I would deal with the tomato sauce sopped pizzas but absolutely did not want the wings. Unfortunately they were so slammed with other complaints that I ended up leaving after a half hour, without my issue being addressed. I’m thoroughly disgusted. I won’t be eating at Pizza Hut again.
Tasha Davis
I have always used the same debit card to get pizza from this place and never had a problem until tonight. I have had passed issues with this place but never complained because it's so close to the house and easy for my family. Whoever is running this place needs to do a better job. I will never order here again. From now on I'm going to the lake Mead location or just ordering from dominos.
Jayne Folk
Worst experience ever! Horrible customer service! Every time I’ve ordered her they mess up my order, I wait well over an hour (almost two last time!) and the manager hangs up on you! I will never order from Pizza Hut again and will be calling corporate on Monday!
Briesha McNeely
I will never order from this location or any pizza hut again !! After waiting two hours for delivery, We got cold pizza and wings, I call to complain, and the manager Marsella or whatever's her name is was beyond rude and disrespectful and said that it was not their fault and that there was nothing they can do. This is by far the worse place. The sad thing is, Its not the first time we got bad customer service but it will be the last. Don't over pay and just seriously get Little Ceasars !!
James Butcher
I ordered my food easily enough, though they were out of stock on one of the item I wanted, but that's alright, I suppose. No, the reason for the one star you see is the fact that when I got my confirmation text informing me the food was on its way, it wasn't actually on its way, in fact, it barely got into the oven. Due to some complicated internal system, I received notice that my food was on the way almost forty minutes before the driver actually left the store. Further, when I called to inquire as to where my food was, I was hung up on twice. Within seconds of the phone being picked up. No greeting, simply two clicks, and my cell telling me the call had been ended. The manager i spoke to assured me she would speak to those involved, and took 20% off my bill. However, this should never have occurred in the first place. Which is why I won't be ordering from this location anymore.
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