pSyCho jOe Designs
Tue., 10/19/2021:
PERHAPS THE PANDEMIC'S TO BLAME
A co-worker tried going to Popeyes for lunch, and said she the Drive-Thru line was too long to wait, so she tried going in, but they weren't allowing dine-in, at that time, so she went somewhere else for lunch, but, it was hearing that the line was long, that pîqued my interested, because I haven't eaten at a Popeyes in years, so, I decided to stop-in after work, to find out what the hype was about.
In anticipation of a long drive-thru line, I downloaded the app, and learned (later, in the drive-thru) I couldn't place an order, using the app, because this restaurant does not accept orders using this method.
The door had a misleading sign, reading, "FACE COVERING REQUIRED. Please help us protect the safety of out team and guests", and another, Hours of Operation, "(Lobby) 10am-8pm, Drive through 10am-10pm", and I was visiting at about 5:50 PM. I tried walking-in, to place my order, and there were no signs on the door indicating no walk-in orders were accepted; I had to knock, for someone to communicate from afar, that orders are only being accept via the drive-thru. I drove to the drive-thru, and let them know it would be helpful, to other customers, for the door to have signage indicating only drive-thru orders were being accepted.
The drive-thru menu showed items that were not available, including apple fritters, which had been a factor influencing my decision to buy here, today. There had been a sign near the front door (that I didn't see on the drive-thru menu), reading, "Hate that we're run-in' short. We might be runnin' low on some of your favorite fixins, but we're workin' hard to stock up. Thanks for understanding.".
I ordered the '2 Can Dine' order with their mild recipe, mashed potatoes, fries, and 2 biscuits, for $10.84 (tax included). Some of the chicken pieces I received were chewy, and seemed old, but most of them were okay, but there was not consistency in the quality of the chicken I was served.
Overall, the drive-thru staff was friendly, given the circumstances beyond their control; however, I don't expect to return here, until the next time I forget what my experience here was like.
KaTrina Reed
Orders are not being bagged correctly, they're not paying attention to details with the meals, such as a shrimp meal should come with some type of cocktail sauce which was not provided in the bag!! and to lose a main ticket item such as the Cajun Rice is absolutely unreal and a total let down😠 I don't think I'll be frequencing Popeyes ever again😖 the prices are astronomical and you don't get the best of food anymore😠😖 it's never a good thing to have to go back and return your food once you've driven all the way home!!! sadly disappointed customer 😠
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