Red Robin Gourmet Burgers

We love Red Robin. It’s a family favorite. We came in on the night before Thanksgiving and it was super busy, but the service was still very quick. And the food was great as always. Our server (Tara) was excellent. She had a 17-person group come in and she still made sure that our drinks stayed full and we didn’t run out of fries or Campfire sauce. Thanks for taking care of us.

We visit this Red Robin's often since our kids can't get enough of their bottomless fries and mountain high mud pie! Tonight we celebrated our youngest son's birthday as it was his choice as to where he wanted to have dinner. Service was excellent, especially for our party of 8! Enrique was our server and he was so very patient, attentive, fun and professional! We really had an enjoyable meal here and our birthday celebrant had such a fun time! The food is consistently good and if there was ever any issue with an order, they address it right away. The staff are friendly which contributes to a great family-friendly atmosphere. We really like this Red Robin's compared to a few others we've visited in other parts of the country. Glad to have such a great location close to home!

I did not go in to the building, I am in a wheelchair and sometimes it is just more of a hassle to unload me than having my caregiver go in and pick it up. My order was taken via the automated system. It was an OK way to order BUT it added a dessert to my order that I DID NOT want. I was unable to get it taken off of my order this way so I called the restaurant hoping to fix the order. It could not be & I had to start from scratch speaking to an employee... NBD... Until they needed to transfer me because they couldn't handle orders where you do not get side and a drink… essentially they have another department or person that handles that. They transferred without finding out if that's what I wanted. Of course there was no answer at the extension I was transferred to. Longer story a bit shorter… I had to go back to using the automated system to order. I rated food 3 ⭐⭐⭐ out of 5 ⭐⭐⭐⭐⭐ because as the fries were soggy, the onion rings were not crispy, but most importantly, there was no option to have the burger cooked to your liking. I rated 3 ⭐⭐⭐ out of 5 stars ⭐⭐⭐⭐⭐ for service because of the reasons listed above. The automated system worked but seemed to like adding things to orders. I am absolutely dumbfounded why an employee would need to transfer me to another employee just so I could find out how much it would cost to only get the burger w/out the sides. She also did not wait before transferring to see if we ACTUALLY wanted to do so. My primary care giver (the person who went inside to pick-up the food) rated the atmosphere at 4-5 stars.⭐⭐⭐⭐⭐

Red Robin has really been stepping up their burgers 🍔 lately. We went there for a late lunch. The place was pretty empty... We were seated at a booth that frankly needed to be re-stuffed. I sat down & was immediately greater with the feeling of 2X4s cutting into my legs. That doesn't make for a comfortable visit. However, our server was pleasant... We asked for crispy fries and we were thrilled that we actually received crispy fries. The burgers were tasty as was the appetizer we had (pretzel bites) ... All in all it was a good experience... My only suggestion would be... when the restaurant is that empty maybe give diners some space.... maybe leave a table or two between us all... Rather than pilings us all in side by side ... it would be a better dining experience if we weren't talking over each other's conversations. Just a thought for when it's not super busy!