Kfc

Being told that the chicken that they have to offer is 2 plus hours old and that’s all they are serving is gross. I can well before closing but that girl said it like it’s something she is use to. Rarely will you get fresh food but to be told ITS OLD it’s another level of I could careless. I drive off, Not okay!

If I could give the Lakeville MN site a zero, I would. After going through the drive-thru I realized half of my order was incorrect, I called hoping to get replacement meals only to be told that my order was right and customers aren’t always right. I told her, MARY the manager, AGAIN what I had ordered and she called me a lunatic for telling her it was incorrect. This was a very baffling, insulting, and the worst customer service I have encountered. I must say that I have been treated kindly by other employees prior to this. However, I will never go back to this location.

I ordered online from work, when I saw how fast it would be ready (according to the website) I was worried that the food would be cold. It turned out that they had not even prepared my order until I got there. I ordered the 8 piece meal (variety) and got all dark meat which I didn’t find out until home. During the check out online it said I would be receiving a free order of fries which didn’t happen either. There were two orders of potatoes to which one order had gravy on them and the other was plain. Considering I had to go inside to pick up and stand there for 10 minutes without anyone telling me why much less a courtesy “sorry” I think I will go to Cub Foods and by my chicken. Sorry Harlan, these guys aren’t living up to your reputation.