Gabriel, the team lead was amazing and offered stellar customer service! He was such a pleasure to speak with! I would also like to shout out Hannah for going the extra mile to make sure I had what I needed to complete my meal! Her customer service was stellar as well! Both of their smiles and positive attitudes were refreshing! Job well done to the both of them! I will definitely make another visit in the near future! ☺️
We actually left DD because there were a working group young "adults" who ignored us for 10 min before acknowledging us and saying that someone will be with us. After another 5 or 8 min with these employees doing nothing we left. This lovely hardworking young man at Paneras had about 7 or 8 people in line and worked hard and smart with a big smile on his face during every transaction. It was such a huge difference between the work ethics of both establishments. Thanks Jerome and the rest of the staff that were all busy keeping Paneras at The Villages in great shapeñ
I'm here quite often and I just want to talk about some of the staff that's here. I like nearly everyone but these folks seem exceptional.
Dan, one of managers, is very good with staff and customers. Always makes time to say hello to us.
J.J. great smile, hard worker, makes sure our bakery order is right.
Logan is just exceptionally efficient.
Keyla corrected an issue I had, albeit minor, but she handled it and we were happy.
Rick is kind, treats my mom with great respect and he has a presence to him.
Mike very friendly good worker. Nice man.
And Lauren who makes a lot of my good always does a good job and helps you if have questions.
There are others I'm just not sure of their names. I love this place thank you for all you do. They all deserve raises!!!!!
~ Steve
I only come to Panera for their Squash Soup which is phenomenal. I take home 4 microwaveable takeout bowls at a time, at a cost of $28.24. I think it’s the best soup they make.
We had lunch sitting outside on the patio today with a nice view of the shops. Everything was really good and came out exactly as ordered. Very Convenient location . The service was pretty quick even though they were busy . Delicious! One of my favorite restaurants , no matter where we travel .
The staff are delightful but the expresso machine is regularly broken. It takes days to get it mended. They had repaired it today but their toaster was not working .
Great offering of coffee, cakes and bread, etc. Finally found a place that does a strong Coffee Latte, although it did have an extra shot. Reasonably priced for such good quality. Lots of seating inside and out. Very helpful staff and had a real vibe as a place to meet and chat.
I'm not going to say anything bad .. the store was ok, employees where friendly and we got our order pretty quick but man for 2 people we got a sandwich and bowl of french onion and 2 drinks and we paid damn near $65 for a microwave meal. They might want to hire a guy at the door that punches you in the gut that way the price of eating there don't hurt as bad...
Overall a good experience. Wasn’t expecting much but was pleasantly surprised how delicious the Baja Chicken dish was! I’m hooked!
Love this Panera! They always make me the Sierra Turkey Sandwich even though its not on the menu anymore. Excellent service too!
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